Zaui Blog
Insightful stories, tips, and strategies for modern transport and tours operators.

How Bus Travel and Ticketing Services Are Going Digital: A Look at the Modern Passenger Journey
Discover how Bus Travel and Ticketing Services are going digital for a smoother, smarter passenger journey. Explore the latest innovations today!

Customer Success Story: TourExpress.ca’s Journey – Technology-First Transportation with Zaui
Read our latest Zaui Success Story featuring Tourexpress.ca's journey to scalable point-to-point transportation with Zaui's powerful platform.

Zaui’s New Booking Policy Toolkit: Flexible Cancellations, Smarter Revenue Protection
Should you add a booking fee? Discover how this strategy can impact your revenue and customer satisfaction in our expert analysis.

Passing Booking Fees: A Smart Revenue Strategy or Customer Turn-Off?
Should you add a booking fee? Discover how this strategy can impact your revenue and customer satisfaction in our expert analysis.

Grow Your Business with an Online Reservation System
Explore the top 12+ travel distribution channels to grow your tour business. Learn how direct bookings, OTAs, local partners, and tools like Zaui can help you reach more travelers, fill more tours, and boost revenue.

The Digital Crossroads: A Strategic Guide for Ground Transportation Operators to Maximize Revenue in the Age of Online Retailers
Explore the top 12+ travel distribution channels to grow your tour business. Learn how direct bookings, OTAs, local partners, and tools like Zaui can help you reach more travelers, fill more tours, and boost revenue.

12+ Best Travel Distribution Channels for Tour Operators
Explore the top 12+ travel distribution channels to grow your tour business. Learn how direct bookings, OTAs, local partners, and tools like Zaui can help you reach more travelers, fill more tours, and boost revenue.

What to Look for in a Travel Booking Software in 2025
Discover the essential features to consider when selecting a travel booking software in 2025 to streamline your travel booking process and enhance customer experience.
Frequently Asked Questions
No. Zaui’s pricing is fully pay-as-you-go. You aren’t locked into any long-term contract. In fact, leading platforms emphasize this flexibility. Similarly, Zaui lets you start and stop anytime. You can change or cancel your plan freely, so you only pay for what you use.
Absolutely not. Zaui’s pricing is 100% transparent. We disclose all fees up front with no surprise add-ons or “sneak-in” charges. In fact, Zaui’s plans include all core features “without additional fees”. Industry experts note that hidden fees undermine trust so we avoid them entirely. All costs are clearly outlined in our pricing, and there are no extra setup charges or undisclosed surcharges at checkout.
Zaui integrates with major payment gateways (e.g. Stripe) so you only pay standard credit-card processing rates (roughly 1.9%+$0.30/transaction) and we don’t mark them up. Only the published platform commission is added on bookings. You also have full control over who pays the commission, we let you decide whether to absorb booking fees or pass them on to customers. In short, you’ll only pay the transparent booking commission and normal gateway fees, nothing extra.
Your onboarding and support are included in the price. We provide white-glove setup help and ongoing 24/7 support at no additional cost. Our dedicated customer-success team will guide you through every step, ensuring a smooth launch. You won’t pay extra for training or service other than the onboarding fee; it's all built into your plan.
You can schedule a free demo with our team. Our Zaui ninjas will walk you through pe how Zaui can work for your business and highlight opportunities to grow with our advanced features all without any upfront payment. This way, you can feel confident it’s the right fit before making a commitment.
Of course. Zaui’s plans are fully flexible. You can upgrade or downgrade at any time to match your needs, without penalties. You can move to a higher tier or back down easily, and your billing adjusts automatically.
No. Zaui does not charge its commission on offline/manual bookings. “No fees on offline bookings” You only pay the commission when a booking is processed online through our system. Manual reservations (or bookings from partner channels we set up for you) incur no extra platform fee. (30% or less)
All of Zaui’s core features are included in your plan at no extra charge. We believe in value and transparency: Zaui provides over 15 advanced features (Google Things to do, reporting tools, marketing tools, reports, etc.) at no additional cost. Many competitors charge extra or require higher plans for the same features, but with Zaui you get the full suite of tools in one package. Any optional add-ons (if any) will always be clearly listed and optional there are no surprise paid upgrades for standard features.
Each Zaui plan is designed for clarity and fairness, following industry best practices. You can trust that our pricing is transparent and flexible, with the support you need built in.
Extra accounts- unlimited agents, resellers, user

