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Is there a long-term contract or commitment?
No. Zaui’s pricing is fully pay-as-you-go , no long-term contracts. You can start, stop, or change plans anytime so you only pay for what you use.
Absolutely not. Zaui’s pricing is 100% transparent , all fees are disclosed upfront, and there are no surprise add-ons. Zaui’s plans include all core features at no additional cost, and we never sneak in extra setup charges or undisclosed surcharges. All costs are clearly outlined in our pricing.
Zaui integrates with major payment gateways (e.g. Stripe) so you only pay standard credit-card processing rates (approximately 1.9% + $0.30/transaction). Zaui does not mark up these fees; only the published platform commission is added on bookings. You also have full control over who pays the commission , we let you choose whether to absorb booking fees or pass them on to customers. In short, you’ll only pay the transparent booking commission and normal gateway fees , nothing extra.
Your onboarding and support are all included in the price. We provide white-glove setup help and 24/7 support at no additional cost. Our dedicated Customer Success team will guide you through every step, ensuring a smooth launch. You won’t pay extra for training or service beyond the standard onboarding assistance; it’s all built into your plan.
Yes. You can schedule a free, no-obligation demo with our team. Our Zaui ninjas will walk you through how Zaui can work for your business and highlight growth opportunities with our advanced features , all with no upfront payment. This way, you can feel confident it’s the right fit before making any commitment.
Of course. Zaui’s plans are fully flexible. You can upgrade or downgrade at any time to match your needs, with no penalties. You can move to a higher tier or back down easily, and your billing adjusts automatically.
No. On our Free Plan, Zaui does not charge any commission for offline or manual bookings , you only pay the standard 6% commission on online bookings made through our system. On the Enterprise Plan, the normal commission (2.75%) applies to all bookings, whether online or offline.
All of Zaui’s core and advanced features are included in your plan at no extra charge. Zaui provides over 15 advanced features (such as Google Things To Do integration, marketing tools, and reporting) at no additional cost , features that many competitors charge extra for. We also include unlimited user and agent accounts (no per-user fees). Any optional add-ons (if offered) will always be clearly listed and optional; there are no surprise paid upgrades for standard features.
