Grow Your Boat & Ferry Business with Booking Software That Works
Zaui’s boat and ferry booking software cuts through the complexity so you can focus on what matters; getting your guests safely on the water and growing your business. Less admin work. More revenue.
Keep Your Boats and Ferry Routes Running Smoothly While Still Delivering Exceptional Experiences Without Burnout
Whether you operate harbour ferries, whale‑watching tours, dinner cruises or inter‑island services, Zaui centralizes your operations and communication so nothing slips through the cracks:
Accept one‑way or return bookings online and ensure that every departure is optimised for capacity
QR‑code tickets and digital waivers get guests on board in seconds
Generate passenger manifests, assign vessels and crew, and track inventory in real time.
Pre‑ and post‑trip notifications keep guests informed about departure times, weather delays and cancellations.
Dynamic pricing and distance‑based fares help you match price to demand. Real‑time data insights and custom reporting support smarter decisions
Give Your Customers the Best Boat tour Experience
One platform to manage your boat and ferry business
Zaui gives ferry and boat operators a single system to handle everything from bookings to boarding:
Booking & Sales
- Route planner & timetable
Define routes with multiple stops, set up recurring schedules and auto‑duplicate departures. - Manage boat capacity
Track vessel capacities and seats in real time to prevent overbooking and manage waitlists. - Inventory & equipment management
Monitor the status of each vessel (in service, under repair or in storage) from one screen.
Operations Made Simple
- Booking engine
A mobile‑friendly checkout on your website lets guests book one‑way or round‑trip journeys, select seating classes and pay securely. Mobile‑friendly booking is essential because most travellers now book on their smartphones - Add‑ons and upsells
Offer extras like on‑board dining, guided commentary or merchandise. The booking system allows customers to select add‑ons during checkout. - Streamlined check‑ins
Digital ticketing and passenger manifests allow your crew to scan tickets via smartphone or tablet and update passenger lists instantly.
Advanced Features
- Dynamic and distance pricing
Configure fare rules based on seasonality, route length, passenger type or group size. - Offer Add-on
Offer extras like on‑board dining, guided commentary or merchandise. The booking system allows customers to select add‑ons during checkout - Packages and Bundles
Create packages that bundle ferry transfers with tours or attractions to increase per‑guest revenue.
How it works
Proven results
20 % revenue increase
Operators like Fairview Limousine saw a 20 % lift in revenue during peak season after implementing Zaui’s dynamic pricing.
Elimination of overbooking
Real‑time inventory and capacity management prevent double‑bookings and simplify fleet planning.
Improved guest satisfaction
Fast check‑ins, timely notifications and mobile‑friendly booking create a seamless passenger experience.
Frequently Asked Questions
Ferry and boat tour booking software is an online system that lets operators manage reservations, payments, manifests and communications. Instead of juggling spreadsheets and phone calls, you use a single platform to accept online and in‑person bookings, allocate seats, send boarding passes and track passengers making operations smoother and more profitable.
Zaui’s real‑time inventory updates mean that when a seat is booked through your website, call centre or an agent, availability is updated everywhere else. Real‑time automation prevents double bookings by ensuring that departure capacity is always accurate, and Zaui applies the same principle with digital manifests and capacity controls.
Yes. A booking system bridges your offers with your website, online travel agents and offline channels. Zaui connects with major OTAs and concierge desks so your ferry or boat tour appears on sites like Viator and Expedia; its channel manager helps you expand partnerships.
Absolutely. Zaui’s built‑in point‑of‑sale lets staff book passengers over the phone or at ticket counters. All sales channels—online, phone, walk‑up and partners draw from the same inventory so your manifest stays accurate.
With Zaui, guests can complete digital waivers and receive QR‑code boarding passes before they arrive. Signing waivers ahead of time lets staff check guests in quickly, and scanning a QR code at boarding reduces wait times and paper handling. Staff simply scan the code, and the passenger is marked present on the manifest.
No. Zaui provides hosted booking pages and widgets that you can link from social media or partner sites. If you have a website, simply embed the widget to display live availability and accept payments.
Zaui integrates with multiple payment gateways, allowing guests to pay by credit card, debit, or digital wallets. Payments are processed securely and automatically logged in your reports.
Yes. Dynamic pricing bases prices on supply and demand, competitor pricing and inventory levels. Zaui allows you to set different rates based on time of day, date range, demand or seat class, helping you maximise revenue on popular departures and incentivise slower times.
Zaui’s policy engine lets you set flexible cancellation rules. Guests can reschedule themselves within your parameters, and all changes update your manifest and availability automatically. Staff can also issue credits or refunds according to your policies.
