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Solutions / Tours & Activities
City & Walking Tours

Bring City & Walking Tours to Life,Effortlessly

Zaui’s all-in-one booking software helps tour operators manage city tours, walking tours, and sightseeing experiences with ease – increasing bookings, simplifying operations, and delighting every guest.

overview

Keep Your Tours Running Smoothly While Delivering Unforgettable Experiences

Eliminate booking chaos

Centralize all your city and walking tour reservations in one platform, managing multiple tour times, guides, and routes.

Speed up check-in

Reduce wait times with mobile ticket scanning, QR codes, and digital waivers.

End operational bottlenecks

Optimize tour schedules, guide assignments, and capacity with real-time dashboards.

Ensure clear communication

Keep customers informed with automated confirmations, reminders, and disruption alerts.

Confidently grow your business

Use dynamic pricing, multi-tour packages, and connected distribution channels (including Distribusion and OTAs) to boost bookings.

City & Walking Tours

Give Your Guests a Seamless Booking and Tour Experience.

features

The All-in-One Booking Software for City & Sightseeing Tours

Automate scheduling, streamline ticketing, and keep every tour running smoothly. Zaui centralizes bookings, guide assignments, and payment processing for walking, biking, bus, and boat tours.

Booking System

Booking & Sales

  • Manage Multiple Tour Types
    Schedule walking tours, guided city tours, hop-on-hop-off buses, and sightseeing excursions from one platform.
  • Flexible Pricing & Packages
    Sell per person, group, or package with easy bundle options for multi-tour passes.
  • Mobile App for Walk-Up Sales
    Capture last-minute tickets on-site using Zaui’s mobile POS.
  • Contactless Check-In
    Scan tickets and boarding passes quickly for efficient guest processing.
Operational Efficiency

Operations

  • Live Guest Manifests
    Provide guides with up-to-date passenger lists and itinerary details for each tour.
  • Automated Notifications
    Send confirmations, reminders, or delay alerts automatically.
  • Resource Optimization
    Assign guides and vehicles efficiently, avoiding double bookings
  • Route & Schedule Planning
    Optimize multi-stop tours and city itineraries for efficiency and guest satisfaction.
Growth Features

Advanced Features

  • Passes & Multi-Tour Packages
    Offer multi-day, combo, or themed passes to increase revenue and flexibility.
  • Dynamic Pricing
    Automatically adjust rates based on demand, time, or tour popularity.
  • Customizable Reports & Analytics
    Track occupancy, revenue, and tour performance to make informed business decisions.
  • Connections & Interlining
    Coordinate tours with other operators or modes (like ferry or bus) to offer seamless multi-experience itineraries.
  • Distribusion & OTA Integration
    Expand your sales channels by connecting your tours to global distribution platforms, increasing visibility and bookings.
How it works

Key Benefits for Tour Operators

Real-Time Availability Across All Channels
Prevent double bookings and ensure every tour is optimized for capacity.
Fast & Easy Setup
Launch your tour booking system quickly with purpose-built templates, guided onboarding, and training.
Automated Guest Communication
Keep guests informed from booking to tour completion.
Self-Service Booking Portal
Allow guests to book, modify, or cancel tours online or via mobile for convenience.
Real-Time Availability Across All Channels
Prevent double bookings and ensure every tour is optimized for capacity.
Fast & Easy Setup
Launch your tour booking system quickly with purpose-built templates, guided onboarding, and training.
Automated Guest Communication
Keep guests informed from booking to tour completion.

Ready to See What 35% More Growth Looks Like?

Join thousands of operators who use Zaui to simplify operations and scale their business. Get a personalized demo and see exactly how our all-in-one platform can be tailored to your unique needs.
Book My Personalized Demo
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FAQS

Frequently Asked Questions About City & Sightseeing Tour Software

What is Zaui’s tour booking software?

Zaui centralizes bookings, scheduling, resource management, passes, and payments for city and sightseeing tours, automating operations for better efficiency and guest experience.

Who can benefit from using tour booking software?

Ideal for operators offering:

  • Walking, biking, or city tours
  • Bus or boat sightseeing tours
  • Multi-day or themed passes
  • Private group tours and excursions
Can Zaui integrate with my existing website?

Yes. Zaui’s online booking engine embeds seamlessly into WordPress, Squarespace, Wix, or custom sites, allowing guests to book tours directly. Mobile-friendly design ensures bookings are easy on phones or tablets.

How does Zaui help increase bookings?

Through 24/7 online booking, pass and package management, dynamic pricing, resource and route optimization, and third-party distribution with Distribusion and other OTAs.

Can Zaui manage private and group tours?

Absolutely. Zaui supports per-person, per-group, or package pricing for both public and private tours, all updated in real-time.

What payment options are supported?

Stripe, PayPal, Square, Authorize.Net, and other major gateways are supported with secure, PCI-compliant checkout.

Can I manage guides, vehicles, and schedules?

Yes. Zaui allows full resource optimization, assigning guides, vehicles, and equipment efficiently, preventing double bookings, and updating availability across all channels.

What pricing options are available for Zaui’s tour software?

Flexible subscription plans based on the number of tours, bookings, and features required. Personalized quotes are available via demo.

Does Zaui provide onboarding and support for tour operators?

Yes. Dedicated onboarding specialists assist with setup and training, and ongoing support is available via email, phone, live chat, and the Zaui Knowledge Base.