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Zaui Blog

Insightful stories, tips, and strategies for modern transport and tours operators.

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Blog
Marium Farooq
March 3, 2025

How to Start a Tour Business in 2025: Practical Guide

Starting a tourism business is an exciting journey into a landscape full of potential. Travellers are always looking for new adventures, and there is no shortage of niches to explore in the tourism industry. The question is: how do you carve out your place in this vibrant sector?

Online Booking System Features
Product
Tips & Tricks
Tours & Activities
Blog
Marium Farooq
February 21, 2025

Best Practices for Digital Marketing in Tourism

Discover the best practices for digital marketing in the tourism industry to boost your tour business. Learn effective strategies and tips to reach your target audience and increase bookings.

Online Booking System Features
Tips & Tricks
Tours & Activities
Blog
Marium Farooq
February 20, 2025

Turn Clicks into Bookings: Discover the New Zaui Web Checkout - The Ultimate Online Booking Engine

Discover the new Zaui Web Checkout, the ultimate online booking engine that helps you turn clicks into bookings seamlessly. Learn more about how this powerful tool can enhance your online booking experience.

Online Booking System Features
Product
Tours & Activities
Transportation
Blog
Marium Farooq
November 30, 2024

Comprehensive Guide to Managing Service Disruptions for Transport Operators

Service Disruptions feature, new to our transport booking system updates bookings affected by delays in real-time and notifies passengers. Find out ho

Product
Blog
November 23, 2024

Selling through Agents on Zaui: An Explainer for Tour and Transport Operators

Selling through agents is a time-tested sales strategy for tour and transport operators. As the direct point of contact for in-destination visitors, agents are trusted partners with significant influence over travellers’ decisions. In fact, 45% of bookings are happening after travellers reach their destination, highlighting the importance of leveraging agents who can capture these last-minute opportunities.

Event
Tours & Activities
Blog
November 22, 2024

Selling through Agents on Zaui: An Explainer for Tour and Transport Operators

Learn how Zaui helps tour and transport operators simplify selling through agents by automating the agent relationship and booking process.

Tips & Tricks
Blog
Marium Farooq
November 6, 2024

11 Essential Tour Guide Skills

Being a successful tour guide requires a specific set of skills. Learn about the 12 must-have skills that every tour guide should possess in order to provide a memorable and informative experience for their guests.

Tips & Tricks
Tours & Activities
Blog
Marium Farooq
November 1, 2024

Upgrade Your Journey: Zaui Introduces Exciting New Features to its Transport Booking System

Learn all you need to know about the efficient and reliable transport booking system, including the latest enhancements introduced by Zaui.

Product
Tips & Tricks
Tours & Activities
Transportation
Blog
Marium Farooq
October 13, 2024

Top 10 Benefits of Online Booking System

An online booking system can bring many benefits to your business. From increasing revenue to enhancing the customer experience, learn about the top 10 benefits of using an online booking system for your business.

Tours & Activities
Transportation
Tips & Tricks
Blog
September 9, 2024

What is Social Tourism and How It Is Redefining Travel with Examples

Discover the meaning and impact of social tourism on the travel industry, with examples of initiatives and organizations making a positive impact.

People & Culture
Tours & Activities
Industry News

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FAQS

Frequently Asked Questions

Everything you need to know about how our travel booking software can elevate your business.
Is there a long-term contract or commitment?

No. Zaui’s pricing is fully pay-as-you-go. You aren’t locked into any long-term contract. In fact, leading platforms emphasize this flexibility. Similarly, Zaui lets you start and stop anytime. You can change or cancel your plan freely, so you only pay for what you use.

Are there any hidden charges?

Absolutely not. Zaui’s pricing is 100% transparent. We disclose all fees up front with no surprise add-ons or “sneak-in” charges. In fact, Zaui’s plans include all core features “without additional fees”. Industry experts note that hidden fees undermine trust so we avoid them entirely. All costs are clearly outlined in our pricing, and there are no extra setup charges or undisclosed surcharges at checkout.

How does payment processing work and what fees apply?

Zaui integrates with major payment gateways (e.g. Stripe) so you only pay standard credit-card processing rates (roughly 1.9%+$0.30/transaction) and we don’t mark them up. Only the published platform commission is added on bookings. You also have full control over who pays the commission, we let you decide whether to absorb booking fees or pass them on to customers. In short, you’ll only pay the transparent booking commission and normal gateway fees, nothing extra.

What support and onboarding are included? Are there any extra costs?

Your onboarding and support are included in the price. We provide white-glove setup help and ongoing 24/7 support at no additional cost. Our dedicated customer-success team will guide you through every step, ensuring a smooth launch. You won’t pay extra for training or service other than the onboarding fee; it's all built into your plan.

Can I try Zaui before buying?

You can schedule a free demo with our team. Our Zaui ninjas will walk you through pe how Zaui can work for your business and highlight opportunities to grow with our advanced features all without any upfront payment. This way, you can feel confident it’s the right fit before making a commitment.

Can I change my plan (upgrade/downgrade) later?

Of course. Zaui’s plans are fully flexible. You can upgrade or downgrade at any time to match your needs, without penalties. You can move to a higher tier or back down easily, and your billing adjusts automatically.

Are there fees for offline or manual bookings?

No. Zaui does not charge its commission on offline/manual bookings. “No fees on offline bookings” You only pay the commission when a booking is processed online through our system. Manual reservations (or bookings from partner channels we set up for you) incur no extra platform fee. (30% or less)

Are all features included, or do I need to pay for add-ons?

All of Zaui’s core features are included in your plan at no extra charge. We believe in value and transparency: Zaui provides over 15 advanced features (Google Things to do, reporting tools, marketing tools, reports, etc.) at no additional cost. Many competitors charge extra or require higher plans for the same features, but with Zaui you get the full suite of tools in one package. Any optional add-ons (if any) will always be clearly listed and optional there are no surprise paid upgrades for standard features.

Each Zaui plan is designed for clarity and fairness, following industry best practices. You can trust that our pricing is transparent and flexible, with the support you need built in.

Extra accounts- unlimited agents, resellers, user