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Zaui Blog

Insightful stories, tips, and strategies for modern transport and tours operators.

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Blog
Marium Farooq
August 13, 2024

12 Must-Have Features in Your Online Booking System

Discover the essential features for an effective online booking system that will streamline your business operations and enhance customer experience.

Tours & Activities
Product
Online Booking System Features
Blog
Marium Farooq
July 4, 2024

Key to productivity in shuttle business management

Discover the key to productivity in shuttle business management by leveraging Zaui transportation management tools. Improve efficiency and streamline operations with advanced shuttle booking software.

Product
Transportation
Tips & Tricks
Blog
Marium Farooq
June 18, 2024

Dynamic Pricing for Tour and Activity Businesses: Effective Strategies, Pro’s and Con’s and more

Dynamic pricing can help tour and activity businesses optimize profits. Learn effective strategies, do's, and don'ts and more in this guide

Tips & Tricks
Product
Blog
May 20, 2024

What is a Channel Manager and Why Do Tourism Operators Need it?

A Channel Manager manages inventory in real-time and avoids overbooking. Learn why tour and transport operators need a Channel Manager.

Product
Blog
May 16, 2024

OTA Channel Manager for Tour Operators Explained

A reservation system equipped with an OTA channel manager automates your partnership with OTAs, ensuring a seamless workflow. Learn more.

Tips & Tricks
Blog
May 8, 2024

Craft a Compelling Marketing Campaign with Experience Gift Cards: Offer Memorable Experiences

Tour and activity operators, do you want to offer experience gift cards to shoppers? Zaui's Experience Gift Cards can do that for you!

Tours & Activities
Tips & Tricks
Product
Blog
May 2, 2024

How Transportation & Shuttle Companies can use Zaui POS while on the Go

How cloud-based POS systems can help transportation and airport shuttle companies run their business while on the road. Some highlights of Zaui POS.

Customer Story
Blog
Marium Farooq
April 16, 2024

How to Write a Tour Booking Confirmation Email: 8 Types with Great Examples

Crafting a tour booking confirmation email is crucial for successful customer communication. Explore the 8 types of confirmation emails with great examples to ensure a seamless booking experience.

Tours & Activities
Tips & Tricks
Blog
Marium Farooq
February 27, 2024

Top 7 Travel Review Sites for Tour Operators in 2024

Discover the top 5 travel review sites for tour operators in 2024. Find out how you can leverage these platforms for your tour business.

Tours & Activities
Tips & Tricks
Product
Blog
Marium Farooq
February 13, 2024

11 Tips on How to Increase Sales in a Tour Company

Looking to boost sales in your tour company? Check out these 11 effective tips and strategies to increase bookings and attract more customers

Tours & Activities
Tips & Tricks
Product

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FAQS

Frequently Asked Questions

Everything you need to know about how our travel booking software can elevate your business.
Is there a long-term contract or commitment?

No. Zaui’s pricing is fully pay-as-you-go. You aren’t locked into any long-term contract. In fact, leading platforms emphasize this flexibility. Similarly, Zaui lets you start and stop anytime. You can change or cancel your plan freely, so you only pay for what you use.

Are there any hidden charges?

Absolutely not. Zaui’s pricing is 100% transparent. We disclose all fees up front with no surprise add-ons or “sneak-in” charges. In fact, Zaui’s plans include all core features “without additional fees”. Industry experts note that hidden fees undermine trust so we avoid them entirely. All costs are clearly outlined in our pricing, and there are no extra setup charges or undisclosed surcharges at checkout.

How does payment processing work and what fees apply?

Zaui integrates with major payment gateways (e.g. Stripe) so you only pay standard credit-card processing rates (roughly 1.9%+$0.30/transaction) and we don’t mark them up. Only the published platform commission is added on bookings. You also have full control over who pays the commission, we let you decide whether to absorb booking fees or pass them on to customers. In short, you’ll only pay the transparent booking commission and normal gateway fees, nothing extra.

What support and onboarding are included? Are there any extra costs?

Your onboarding and support are included in the price. We provide white-glove setup help and ongoing 24/7 support at no additional cost. Our dedicated customer-success team will guide you through every step, ensuring a smooth launch. You won’t pay extra for training or service other than the onboarding fee; it's all built into your plan.

Can I try Zaui before buying?

You can schedule a free demo with our team. Our Zaui ninjas will walk you through pe how Zaui can work for your business and highlight opportunities to grow with our advanced features all without any upfront payment. This way, you can feel confident it’s the right fit before making a commitment.

Can I change my plan (upgrade/downgrade) later?

Of course. Zaui’s plans are fully flexible. You can upgrade or downgrade at any time to match your needs, without penalties. You can move to a higher tier or back down easily, and your billing adjusts automatically.

Are there fees for offline or manual bookings?

No. Zaui does not charge its commission on offline/manual bookings. “No fees on offline bookings” You only pay the commission when a booking is processed online through our system. Manual reservations (or bookings from partner channels we set up for you) incur no extra platform fee. (30% or less)

Are all features included, or do I need to pay for add-ons?

All of Zaui’s core features are included in your plan at no extra charge. We believe in value and transparency: Zaui provides over 15 advanced features (Google Things to do, reporting tools, marketing tools, reports, etc.) at no additional cost. Many competitors charge extra or require higher plans for the same features, but with Zaui you get the full suite of tools in one package. Any optional add-ons (if any) will always be clearly listed and optional there are no surprise paid upgrades for standard features.

Each Zaui plan is designed for clarity and fairness, following industry best practices. You can trust that our pricing is transparent and flexible, with the support you need built in.

Extra accounts- unlimited agents, resellers, user