Fraud Blocker
Resources

Zaui Blog

Insightful stories, tips, and strategies for modern transport and tours operators.

Choose Category
Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.
Blog
November 28, 2025

Zaui Passes: A Flexible, Revenue-Boosting Way to Build Guest Loyalty

Learn how Zaui's pass management tools let tour and transport operators sell multi-trip passes, bundled packages, and duration-based access that keep guests coming back.

Pass Management
Blog
Marium Farooq
November 7, 2025

100,000 Bookings and Counting: A Milestone Moment for Tromsø Villmarkssenter

Discover the Zaui Success Story behind Tromsø Villmarkssenter's 100,000 bookings milestone. Read how success was achieved!

Partnership
Tours & Activities
Blog
Marium Farooq
October 21, 2025

How Bus Travel and Ticketing Services Are Going Digital: A Look at the Modern Passenger Journey

Discover how Bus Travel and Ticketing Services are going digital for a smoother, smarter passenger journey. Explore the latest innovations today!

AI
Company
Ground Transportation
Online Booking System Features
Transportation
Blog
Marium Farooq
October 7, 2025

Customer Success Story: TourExpress.ca’s Journey – Technology-First Transportation with Zaui

Read our latest Zaui Success Story featuring Tourexpress.ca's journey to scalable point-to-point transportation with Zaui's powerful platform.

Customer Story
Online Reservation System
Transportation
Blog
Marium Farooq
October 3, 2025

Zaui’s New Booking Policy Toolkit: Flexible Cancellations, Smarter Revenue Protection

Zaui's booking policy toolkit helps operators set flexible cancellation rules and protect revenue. Learn how to customise policies that reduce disputes and build guest trust.

Online Booking System Features
Online Reservation System
Tips & Tricks
Tours & Activities
Blog
Marium Farooq
September 5, 2025

Passing Booking Fees: A Smart Revenue Strategy or Customer Turn-Off?

Should tour operators pass booking fees to guests? Explore the pros, cons, and best practices for charging booking fees without losing direct bookings.

Integrations
Online Booking System Features
Online Reservation System
Tips & Tricks
Tours & Activities
Blog
Marium Farooq
July 29, 2025

Grow Your Tour Business with an Online Reservation System

Learn how an online reservation system helps tour and transport operators reduce no-shows, automate bookings, and grow revenue. See why operators choose Zaui.

Integrations
Online Booking System Features
Online Reservation System
Blog
Marium Farooq
July 22, 2025

The Digital Crossroads: A Strategic Guide for Ground Transportation Operators to Maximize Revenue in the Age of Online Retailers

A practical strategy guide for ground transportation operators: how to manage routes, grow bookings, reduce inefficiencies, and compete with purpose-built software like Zaui.

Distribution
Ground Transportation
Integrations
Transportation
Blog
Marium Farooq
July 2, 2025

12+ Best Travel Distribution Channels for Tour Operators

Explore 12+ travel distribution channels for tour operators, from OTAs and direct bookings to local partners and GDS. Learn how to build a diversified channel strategy with Zaui.

Integrations
Online Booking System Features
Tours & Activities
Blog
June 26, 2025

11 Benefits of Centralized Reservations for Fleets

Discover 11 ways centralized reservation management helps multi-vehicle tour and shuttle operators cut overbookings, boost utilization, and scale faster.

No items found.

Ready to scale your business?

Book a demo
Trusted for over 20 years
No setup fees
24/7 support included
FAQS

Frequently Asked Questions

Everything you need to know about how our travel booking software can elevate your business.
Is there a long-term contract or commitment?

No. Zaui’s pricing is fully pay-as-you-go. You aren’t locked into any long-term contract. In fact, leading platforms emphasize this flexibility. Similarly, Zaui lets you start and stop anytime. You can change or cancel your plan freely, so you only pay for what you use.

Are there any hidden charges?

Absolutely not. Zaui’s pricing is 100% transparent. We disclose all fees up front with no surprise add-ons or “sneak-in” charges. In fact, Zaui’s plans include all core features “without additional fees”. Industry experts note that hidden fees undermine trust so we avoid them entirely. All costs are clearly outlined in our pricing, and there are no extra setup charges or undisclosed surcharges at checkout.

How does payment processing work and what fees apply?

Zaui integrates with major payment gateways (e.g. Stripe) so you only pay standard credit-card processing rates (roughly 1.9%+$0.30/transaction) and we don’t mark them up. Only the published platform commission is added on bookings. You also have full control over who pays the commission, we let you decide whether to absorb booking fees or pass them on to customers. In short, you’ll only pay the transparent booking commission and normal gateway fees, nothing extra.

What support and onboarding are included? Are there any extra costs?

Your onboarding and support are included in the price. We provide white-glove setup help and ongoing 24/7 support at no additional cost. Our dedicated customer-success team will guide you through every step, ensuring a smooth launch. You won’t pay extra for training or service other than the onboarding fee; it's all built into your plan.

Can I try Zaui before buying?

You can schedule a free demo with our team. Our Zaui ninjas will walk you through pe how Zaui can work for your business and highlight opportunities to grow with our advanced features all without any upfront payment. This way, you can feel confident it’s the right fit before making a commitment.

Can I change my plan (upgrade/downgrade) later?

Of course. Zaui’s plans are fully flexible. You can upgrade or downgrade at any time to match your needs, without penalties. You can move to a higher tier or back down easily, and your billing adjusts automatically.

Are there fees for offline or manual bookings?

No. Zaui does not charge its commission on offline/manual bookings. “No fees on offline bookings” You only pay the commission when a booking is processed online through our system. Manual reservations (or bookings from partner channels we set up for you) incur no extra platform fee. (30% or less)

Are all features included, or do I need to pay for add-ons?

All of Zaui’s core features are included in your plan at no extra charge. We believe in value and transparency: Zaui provides over 15 advanced features (Google Things to do, reporting tools, marketing tools, reports, etc.) at no additional cost. Many competitors charge extra or require higher plans for the same features, but with Zaui you get the full suite of tools in one package. Any optional add-ons (if any) will always be clearly listed and optional there are no surprise paid upgrades for standard features.

Each Zaui plan is designed for clarity and fairness, following industry best practices. You can trust that our pricing is transparent and flexible, with the support you need built in.

Extra accounts- unlimited agents, resellers, user