Resources

Zaui Blog

Insightful stories, tips, and strategies for modern transport and tours operators.

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Blog
January 8, 2026

Best Motorcoach and Coach Booking Software

A practical guide to evaluating booking software for motorcoach and coach companies, covering dispatch, scheduling, reporting, and where Zaui fits.

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Blog
January 8, 2026

Intermodal Transportation Booking Software: Connecting Multiple Travel Modes

What operators coordinating multi-mode journeys need from booking software, including cross-mode availability holds and connection window validation.

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Blog
Marium Farooq
January 1, 2026

What to Look for in a Travel Booking Software in 2026

Discover the essential features to consider when selecting a travel booking software in 2026 to streamline your travel booking process and enhance customer experience.

Online Booking System Features
Product
Tours & Activities
Blog
December 30, 2025

NERA AI Operations Alerting: How Zaui Monitors Your Booking System

What NERA AI is, what it monitors in your Zaui booking system, and how proactive operations alerting prevents guide assignment gaps, OTA sync failures, and pricing anomalies before they reach customers.

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Blog
December 30, 2025

Looking Back at 2025: A Year of Meaningful Progress at Zaui

A look back at Zaui's 2025 milestones — new features, platform improvements, and what they mean for tour operators and transport businesses heading into 2026.

Company
Online Reservation System
Blog
December 2, 2025

Charter Service Booking Software: A Guide for Operators

A guide to charter booking software for marine, ground transport, and aviation operators, covering quoting, deposits, and shared resource scheduling.

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Blog
November 28, 2025

Zaui Passes: A Flexible, Revenue-Boosting Way to Build Guest Loyalty

Learn how Zaui's pass management tools let tour and transport operators sell multi-trip passes, bundled packages, and duration-based access that keep guests coming back.

Pass Management
Blog
November 27, 2025

Zaui Booking Desk: Taking Staff Reservations Without Inventory Chaos

What the Zaui Booking Desk is, how it lets front-desk staff take in-person and phone reservations from the same inventory as your online booking engine, and who benefits from it.

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Blog
November 25, 2025

Zaui Software Reviews: What Tour and Transport Operators Say

An honest look at what tour and transport operators say about Zaui -- strengths, limitations, and how to evaluate it for your operation.

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Blog
Marium Farooq
November 7, 2025

100,000 Bookings and Counting: A Milestone Moment for Tromsø Villmarkssenter

Discover the Zaui Success Story behind Tromsø Villmarkssenter's 100,000 bookings milestone. Read how success was achieved!

Partnership
Tours & Activities

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FAQS

Frequently Asked Questions

Everything you need to know about how our travel booking software can elevate your business.
Is there a long-term contract or commitment?

No. Zaui’s pricing is fully pay-as-you-go. You aren’t locked into any long-term contract. In fact, leading platforms emphasize this flexibility. Similarly, Zaui lets you start and stop anytime. You can change or cancel your plan freely, so you only pay for what you use.

Are there any hidden charges?

Absolutely not. Zaui’s pricing is 100% transparent. We disclose all fees up front with no surprise add-ons or “sneak-in” charges. In fact, Zaui’s plans include all core features “without additional fees”. Industry experts note that hidden fees undermine trust so we avoid them entirely. All costs are clearly outlined in our pricing, and there are no extra setup charges or undisclosed surcharges at checkout.

How does payment processing work and what fees apply?

Zaui integrates with major payment gateways (e.g. Stripe) so you only pay standard credit-card processing rates (roughly 1.9%+$0.30/transaction) and we don’t mark them up. Only the published platform commission is added on bookings. You also have full control over who pays the commission, we let you decide whether to absorb booking fees or pass them on to customers. In short, you’ll only pay the transparent booking commission and normal gateway fees, nothing extra.

What support and onboarding are included? Are there any extra costs?

Your onboarding and support are included in the price. We provide white-glove setup help and ongoing 24/7 support at no additional cost. Our dedicated customer-success team will guide you through every step, ensuring a smooth launch. You won’t pay extra for training or service other than the onboarding fee; it's all built into your plan.

Can I try Zaui before buying?

You can schedule a free demo with our team. Our Zaui ninjas will walk you through pe how Zaui can work for your business and highlight opportunities to grow with our advanced features all without any upfront payment. This way, you can feel confident it’s the right fit before making a commitment.

Can I change my plan (upgrade/downgrade) later?

Of course. Zaui’s plans are fully flexible. You can upgrade or downgrade at any time to match your needs, without penalties. You can move to a higher tier or back down easily, and your billing adjusts automatically.

Are there fees for offline or manual bookings?

No. Zaui does not charge its commission on offline/manual bookings. “No fees on offline bookings” You only pay the commission when a booking is processed online through our system. Manual reservations (or bookings from partner channels we set up for you) incur no extra platform fee. (30% or less)

Are all features included, or do I need to pay for add-ons?

All of Zaui’s core features are included in your plan at no extra charge. We believe in value and transparency: Zaui provides over 15 advanced features (Google Things to do, reporting tools, marketing tools, reports, etc.) at no additional cost. Many competitors charge extra or require higher plans for the same features, but with Zaui you get the full suite of tools in one package. Any optional add-ons (if any) will always be clearly listed and optional there are no surprise paid upgrades for standard features.

Each Zaui plan is designed for clarity and fairness, following industry best practices. You can trust that our pricing is transparent and flexible, with the support you need built in.

Extra accounts- unlimited agents, resellers, user