Fraud Blocker
Resources

Zaui Blog

Insightful stories, tips, and strategies for modern transport and tours operators.

Choose Category
Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.
Blog
September 29, 2021

Meet The Zauian—Sam Wadi

Meet Sam Wadi, our Implementation Specialist. Sam plays a crucial role in assisting tour and transport operators with onboarding as they begin their journey with Zaui.

People & Culture
Blog
September 23, 2021

Tourism Operators: How to Use Email Marketing to Win More Guests (with examples)

Tour and activity operators can win more guests with email marketing. Here are some tips for you to plan your email marketing strategy.

Tips & Tricks
Blog
September 9, 2021

Guest Communications: Five Pre & Post Tour Emails Operators Should be Sending

Here are the five guest communications emails transport and tour operators use to nurture guest relationships and promote brand loyalty.

Tips & Tricks
Blog
September 1, 2021

Zaui Announces New Accounting Integration with Tripletex

Zaui announces integration with Tripletex, an accounting software arming small and medium businesses with insights to make smarter, data-driven business decisions.

Integrations
Blog
August 25, 2021

Meet The Zauian—Nadine Dauberman

People & Culture
Blog
August 19, 2021

Step Up the Photo Delivery Experience with Zaui and Fotaflo

Zaui, the leading booking management for tourism operators, announces its integration with Fotaflo, a photo marketing platform for tour operators.

Integrations
Blog
August 11, 2021

👋 Say Hello to the New Zaui.com!

Zaui, a leading independent booking platform for tour, activity and transportation providers, is excited to unveil its new website.

Company
Blog
July 29, 2021

Meet The Zauian—Brett Whitehead

‘Meet The Zauian’ series introduces Zaui’s enthusiastic, innovative team members. These stories give a glimpse of the people behind our customer-centric tech.

People & Culture
Blog
July 22, 2021

Ways To Sell: Zaui to Zaui Reselling Tours with Zaui Connect

Zaui Connect automates the manual process behind reselling tours. Operators can build a local, strategic partnership to promote businesses.

Tips & Tricks
Blog
July 15, 2021

Zaui Guide to Online Travel Agencies for Transport and Tour Operators

Here is everything about the popular Online Travel Agencies (OTAs) that can help transport and tour operators reach travellers worldwide.

Tips & Tricks

Ready to scale your business?

Book a demo
Trusted for over 20 years
No setup fees
24/7 support included
FAQS

Frequently Asked Questions

Everything you need to know about how our travel booking software can elevate your business.
Is there a long-term contract or commitment?

No. Zaui’s pricing is fully pay-as-you-go. You aren’t locked into any long-term contract. In fact, leading platforms emphasize this flexibility. Similarly, Zaui lets you start and stop anytime. You can change or cancel your plan freely, so you only pay for what you use.

Are there any hidden charges?

Absolutely not. Zaui’s pricing is 100% transparent. We disclose all fees up front with no surprise add-ons or “sneak-in” charges. In fact, Zaui’s plans include all core features “without additional fees”. Industry experts note that hidden fees undermine trust so we avoid them entirely. All costs are clearly outlined in our pricing, and there are no extra setup charges or undisclosed surcharges at checkout.

How does payment processing work and what fees apply?

Zaui integrates with major payment gateways (e.g. Stripe) so you only pay standard credit-card processing rates (roughly 1.9%+$0.30/transaction) and we don’t mark them up. Only the published platform commission is added on bookings. You also have full control over who pays the commission, we let you decide whether to absorb booking fees or pass them on to customers. In short, you’ll only pay the transparent booking commission and normal gateway fees, nothing extra.

What support and onboarding are included? Are there any extra costs?

Your onboarding and support are included in the price. We provide white-glove setup help and ongoing 24/7 support at no additional cost. Our dedicated customer-success team will guide you through every step, ensuring a smooth launch. You won’t pay extra for training or service other than the onboarding fee; it's all built into your plan.

Can I try Zaui before buying?

You can schedule a free demo with our team. Our Zaui ninjas will walk you through pe how Zaui can work for your business and highlight opportunities to grow with our advanced features all without any upfront payment. This way, you can feel confident it’s the right fit before making a commitment.

Can I change my plan (upgrade/downgrade) later?

Of course. Zaui’s plans are fully flexible. You can upgrade or downgrade at any time to match your needs, without penalties. You can move to a higher tier or back down easily, and your billing adjusts automatically.

Are there fees for offline or manual bookings?

No. Zaui does not charge its commission on offline/manual bookings. “No fees on offline bookings” You only pay the commission when a booking is processed online through our system. Manual reservations (or bookings from partner channels we set up for you) incur no extra platform fee. (30% or less)

Are all features included, or do I need to pay for add-ons?

All of Zaui’s core features are included in your plan at no extra charge. We believe in value and transparency: Zaui provides over 15 advanced features (Google Things to do, reporting tools, marketing tools, reports, etc.) at no additional cost. Many competitors charge extra or require higher plans for the same features, but with Zaui you get the full suite of tools in one package. Any optional add-ons (if any) will always be clearly listed and optional there are no surprise paid upgrades for standard features.

Each Zaui plan is designed for clarity and fairness, following industry best practices. You can trust that our pricing is transparent and flexible, with the support you need built in.

Extra accounts- unlimited agents, resellers, user