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Zaui Blog

Insightful stories, tips, and strategies for modern transport and tours operators.

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Blog
July 13, 2021

A Farewell to Reserve with Google. And Things to do is Here!

As Google sunsets Reserve with Google for tours, activities and attractions, Things To Do is positioned as its successor. Learn more here.

Integrations
Blog
July 8, 2021

Ways To Sell—An Introduction to OTAs for Tour and Transport Operators

An online travel agency is a web-based marketplace specializing in selling travel products. Learn how tourism operators can sell their products through OTAs.

Tips & Tricks
Blog
June 30, 2021

Meet the Zauian—Andrea O’Brien

‘Meet The Zauian’ series, introduces Zaui’s innovative team members. These stories give a glimpse of the people behind our customer-centric tech.

People & Culture
Blog
June 17, 2021

Ways to Sell Your Tour and Transport Offerings on Zaui Online Reservation System

Zaui online reservation system offers tour and transport operators three ways to sell offerings globally—via agents, OTAs and Zaui-to-Zaui.

Tips & Tricks
Blog
June 10, 2021

Social Media Marketing Tips for Tourism Operators

Struggling with social media marketing? Here are a few marketing tips for tour and transport operators to increase their reach and bookings.

Tips & Tricks
Blog
June 4, 2021

Online Booking Engine for Tour Operators: What You Should Look for

What is an online booking engine and how does it help tour and transport operators? Here is everything you need to know about booking engines.

Product
Blog
May 27, 2021

Meet the Zauian—John Voci

‘Meet The Zauian’ introduces Zaui’s innovative team members. These stories give a glimpse of the people behind our customer-centric tech.

People & Culture
Blog
May 13, 2021

How to Maximize Bookings This Summer Season

Here are the four important tips for transport and tour operators to get more bookings this summer season, making it their best season ever.

Tips & Tricks
Blog
May 11, 2021

What is OCTo and Why We’ve Adopted the API Specification

Learn how OCTo, an open standard API Specification, eliminates the fragmentation in the in-destination experience sector.

Product
Blog
May 6, 2021

Zaui's Guide To Seasonal Hiring

Hiring seasonal employees is crucial for tour and transport operators. Here is a guide to hiring the right team for an optimal season ahead.

Tips & Tricks

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FAQS

Frequently Asked Questions

Everything you need to know about how our travel booking software can elevate your business.
Is there a long-term contract or commitment?

No. Zaui’s pricing is fully pay-as-you-go. You aren’t locked into any long-term contract. In fact, leading platforms emphasize this flexibility. Similarly, Zaui lets you start and stop anytime. You can change or cancel your plan freely, so you only pay for what you use.

Are there any hidden charges?

Absolutely not. Zaui’s pricing is 100% transparent. We disclose all fees up front with no surprise add-ons or “sneak-in” charges. In fact, Zaui’s plans include all core features “without additional fees”. Industry experts note that hidden fees undermine trust so we avoid them entirely. All costs are clearly outlined in our pricing, and there are no extra setup charges or undisclosed surcharges at checkout.

How does payment processing work and what fees apply?

Zaui integrates with major payment gateways (e.g. Stripe) so you only pay standard credit-card processing rates (roughly 1.9%+$0.30/transaction) and we don’t mark them up. Only the published platform commission is added on bookings. You also have full control over who pays the commission, we let you decide whether to absorb booking fees or pass them on to customers. In short, you’ll only pay the transparent booking commission and normal gateway fees, nothing extra.

What support and onboarding are included? Are there any extra costs?

Your onboarding and support are included in the price. We provide white-glove setup help and ongoing 24/7 support at no additional cost. Our dedicated customer-success team will guide you through every step, ensuring a smooth launch. You won’t pay extra for training or service other than the onboarding fee; it's all built into your plan.

Can I try Zaui before buying?

You can schedule a free demo with our team. Our Zaui ninjas will walk you through pe how Zaui can work for your business and highlight opportunities to grow with our advanced features all without any upfront payment. This way, you can feel confident it’s the right fit before making a commitment.

Can I change my plan (upgrade/downgrade) later?

Of course. Zaui’s plans are fully flexible. You can upgrade or downgrade at any time to match your needs, without penalties. You can move to a higher tier or back down easily, and your billing adjusts automatically.

Are there fees for offline or manual bookings?

No. Zaui does not charge its commission on offline/manual bookings. “No fees on offline bookings” You only pay the commission when a booking is processed online through our system. Manual reservations (or bookings from partner channels we set up for you) incur no extra platform fee. (30% or less)

Are all features included, or do I need to pay for add-ons?

All of Zaui’s core features are included in your plan at no extra charge. We believe in value and transparency: Zaui provides over 15 advanced features (Google Things to do, reporting tools, marketing tools, reports, etc.) at no additional cost. Many competitors charge extra or require higher plans for the same features, but with Zaui you get the full suite of tools in one package. Any optional add-ons (if any) will always be clearly listed and optional there are no surprise paid upgrades for standard features.

Each Zaui plan is designed for clarity and fairness, following industry best practices. You can trust that our pricing is transparent and flexible, with the support you need built in.

Extra accounts- unlimited agents, resellers, user