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Zaui Blog

Insightful stories, tips, and strategies for modern transport and tours operators.

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Blog
June 12, 2018

Connecting Family, Tourism & Technology with Landsea Tours & Adventures

Learn how Landsea Tours & Adventures is mastering connected guest experiences and how Zaui is helping them do that.

Customer Story
Blog
May 11, 2018

GDPR: What It Means for Zaui Customers

Zaui explains what GDPR means and how it will affect the tourism and transportation businesses we work with.

Industry News
Blog
April 24, 2018

BC Tourism Flying High with Harbour Air Integration

A new direct API connection between Zaui Software and Harbour Air allows Zaui platform users to cross-sell air transportation in Pacific NW.

Integrations
Blog
March 2, 2018

2018 Blastoff (The Future of Tour Bookings)

Tour operators take flight in 2018 with the newest technology in the industry. The future of tourism management software, cross-selling and distribution.

Company
Blog
October 3, 2017

Start Selling on GetYourGuide with Zaui!

People & Culture
Blog
September 25, 2017

Online Waivers Now Available in Zaui

Smartwaiver's online waivers allow you to speed up the guest check-in process by getting your guests to sign waivers digitally. Learn how.

Integrations
Product
Blog
July 17, 2017

Sell with Expedia! (Easily) - Get More Online Bookings

Integrations
Tours & Activities
Blog
June 14, 2017

Leading the Pack—How to Build a Tourism Economy from the Ground Up

Customer Case Studies
Blog
May 27, 2017

Zaui Suppliers Can Now Connect to Musement!

Integrations
Blog
May 1, 2017

Soaring to Success: Transportation Secrets for 275% Growth

Customer Case Studies

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FAQS

Frequently Asked Questions

Everything you need to know about how our travel booking software can elevate your business.
Is there a long-term contract or commitment?

No. Zaui’s pricing is fully pay-as-you-go. You aren’t locked into any long-term contract. In fact, leading platforms emphasize this flexibility. Similarly, Zaui lets you start and stop anytime. You can change or cancel your plan freely, so you only pay for what you use.

Are there any hidden charges?

Absolutely not. Zaui’s pricing is 100% transparent. We disclose all fees up front with no surprise add-ons or “sneak-in” charges. In fact, Zaui’s plans include all core features “without additional fees”. Industry experts note that hidden fees undermine trust so we avoid them entirely. All costs are clearly outlined in our pricing, and there are no extra setup charges or undisclosed surcharges at checkout.

How does payment processing work and what fees apply?

Zaui integrates with major payment gateways (e.g. Stripe) so you only pay standard credit-card processing rates (roughly 1.9%+$0.30/transaction) and we don’t mark them up. Only the published platform commission is added on bookings. You also have full control over who pays the commission, we let you decide whether to absorb booking fees or pass them on to customers. In short, you’ll only pay the transparent booking commission and normal gateway fees, nothing extra.

What support and onboarding are included? Are there any extra costs?

Your onboarding and support are included in the price. We provide white-glove setup help and ongoing 24/7 support at no additional cost. Our dedicated customer-success team will guide you through every step, ensuring a smooth launch. You won’t pay extra for training or service other than the onboarding fee; it's all built into your plan.

Can I try Zaui before buying?

You can schedule a free demo with our team. Our Zaui ninjas will walk you through pe how Zaui can work for your business and highlight opportunities to grow with our advanced features all without any upfront payment. This way, you can feel confident it’s the right fit before making a commitment.

Can I change my plan (upgrade/downgrade) later?

Of course. Zaui’s plans are fully flexible. You can upgrade or downgrade at any time to match your needs, without penalties. You can move to a higher tier or back down easily, and your billing adjusts automatically.

Are there fees for offline or manual bookings?

No. Zaui does not charge its commission on offline/manual bookings. “No fees on offline bookings” You only pay the commission when a booking is processed online through our system. Manual reservations (or bookings from partner channels we set up for you) incur no extra platform fee. (30% or less)

Are all features included, or do I need to pay for add-ons?

All of Zaui’s core features are included in your plan at no extra charge. We believe in value and transparency: Zaui provides over 15 advanced features (Google Things to do, reporting tools, marketing tools, reports, etc.) at no additional cost. Many competitors charge extra or require higher plans for the same features, but with Zaui you get the full suite of tools in one package. Any optional add-ons (if any) will always be clearly listed and optional there are no surprise paid upgrades for standard features.

Each Zaui plan is designed for clarity and fairness, following industry best practices. You can trust that our pricing is transparent and flexible, with the support you need built in.

Extra accounts- unlimited agents, resellers, user