Zaui Integrates with Smartwaiver, Online Waivers
Digitize and simplify your waiver process, so you can focus on the guest experience!
Our clients and the changing demands of the marketplace are often the drivers of innovation here at Zaui Software. That’s why we integrated with Smartwaiver, to help you save time so you can focus on running your business and delivering an exceptional customer experience.
If your business uses waivers, Smartwaiver's online waivers allow you to speed up the guest check-in process by getting your guests to sign waivers ahead of time when they book their activity, rather than the day of moments prior to their activity.
Smartwaiver can now be fully integrated into Zaui. Automating the process will centralize all your data to a single source, where you can easily sort, organize, and manage it in one place. Digitizing the process will make it easier for your front-end staff to find and organize waivers, who can gain quick seamless access through the Zaui system. It also ensures that your business is protected and covered, stored safely and securely all in one place.
Benefits of Online Waivers for Tour Operators
- Save Time – Get your customers to sign a waiver prior to the day of the activity. It speeds up the check-in process and allows your staff to focus their efforts on delivering a superior guest experience.
- Save Space – Imagine how much better you and your team can utilize your space in the office? Bid farewell to all those filing cabinets. With a couple of clicks, you and your team can pull up any waiver, anywhere, anytime.
- Ensure Security – Ensure that your business is covered, that there are no errors, and that all personal info is stored safely and securely.
- Go Paperless – Converting to a digital waiver is both eco-friendly and saves money on printing.
- Easy Customization – Have the ability to customize what activities your business needs waivers for, and set up separate waivers, right within the back end of your Zaui system. Set up automatic email notifications at the time of booking, as well as reminder tour notifications, with the unique individual link for a specific activity.
- Operational Win – Quickly see which customers have signed the online waivers, enabling your front-end staff with accurate information on each booking. This is clearly displayed in not only each booking but also on each of your activity manifests, enabling your team to be more polished and productive.
With your newly freed schedule, consider adding another activity that drives additional revenue for your company, selling some of your other product offerings, or upselling your activity. The opportunities are endless.
Interested in getting started? Follow these quick steps:
- Get an account with Smartwaiver
- Set up your waiver(s)
- Connect your Zaui and Smartwaiver accounts
- Watch your completed waivers come in, saving you TIME and MONEY!
Digitize Your Waivers with Smartwaiver and Zaui
Set up is simple. Eliminate unnecessary paperwork and save time today by contacting us at support@zaui.com.
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Frequently Asked Questions
No. Zaui’s pricing is fully pay-as-you-go. You aren’t locked into any long-term contract. In fact, leading platforms emphasize this flexibility. Similarly, Zaui lets you start and stop anytime. You can change or cancel your plan freely, so you only pay for what you use.
Absolutely not. Zaui’s pricing is 100% transparent. We disclose all fees up front with no surprise add-ons or “sneak-in” charges. In fact, Zaui’s plans include all core features “without additional fees”. Industry experts note that hidden fees undermine trust so we avoid them entirely. All costs are clearly outlined in our pricing, and there are no extra setup charges or undisclosed surcharges at checkout.
Zaui integrates with major payment gateways (e.g. Stripe) so you only pay standard credit-card processing rates (roughly 1.9%+$0.30/transaction) and we don’t mark them up. Only the published platform commission is added on bookings. You also have full control over who pays the commission, we let you decide whether to absorb booking fees or pass them on to customers. In short, you’ll only pay the transparent booking commission and normal gateway fees, nothing extra.
Your onboarding and support are included in the price. We provide white-glove setup help and ongoing 24/7 support at no additional cost. Our dedicated customer-success team will guide you through every step, ensuring a smooth launch. You won’t pay extra for training or service other than the onboarding fee; it's all built into your plan.
You can schedule a free demo with our team. Our Zaui ninjas will walk you through pe how Zaui can work for your business and highlight opportunities to grow with our advanced features all without any upfront payment. This way, you can feel confident it’s the right fit before making a commitment.
Of course. Zaui’s plans are fully flexible. You can upgrade or downgrade at any time to match your needs, without penalties. You can move to a higher tier or back down easily, and your billing adjusts automatically.
No. Zaui does not charge its commission on offline/manual bookings. “No fees on offline bookings” You only pay the commission when a booking is processed online through our system. Manual reservations (or bookings from partner channels we set up for you) incur no extra platform fee. (30% or less)
All of Zaui’s core features are included in your plan at no extra charge. We believe in value and transparency: Zaui provides over 15 advanced features (Google Things to do, reporting tools, marketing tools, reports, etc.) at no additional cost. Many competitors charge extra or require higher plans for the same features, but with Zaui you get the full suite of tools in one package. Any optional add-ons (if any) will always be clearly listed and optional there are no surprise paid upgrades for standard features.
Each Zaui plan is designed for clarity and fairness, following industry best practices. You can trust that our pricing is transparent and flexible, with the support you need built in.
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