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Zaui Blog

Insightful stories, tips, and strategies for modern transport and tours operators.

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Blog
July 5, 2019

Busbud: Time to Catch the OTA Bus

Busbud is the "the Expedia for Buses," and Zaui customers can now connect live with the largest online travel agency in intercity bus transportation.

Integrations
Blog
June 21, 2019

Zaui Demo Lab: Cart Abandonment & Sales Recovery | June 27, 2019

Join the founder of CartStack, Brett Thoreson and the Zaui Customer Success Team for a Live Demo Lab on cart abandonment and sales recovery strategies.

Integrations
Blog
June 18, 2019

FlyOver Canada Tickets Available For Zaui Resellers

Zaui's newest integration with Pursuit, a collection of adventure travel experiences, allows Zaui customers to resell live FlyOver Canada inventory.

Customer Story
Blog
June 14, 2019

Facebook Pixel Demo Lab | June 20, 2019

Join the Zaui Customer Success Team for a live Demo Lab on using the Facebook Pixel for remarketing campaigns on Thursday June 20th at 10:00 am PST.

Integrations
Blog
April 17, 2019

5 Ways to Improve SEO and Drive More Online Sales

Customers researching a destination may not find your tour online if you have the wrong SEO strategy. Here are a few ways to improve SEO.

Tips & Tricks
Blog
December 27, 2018

Turning the Page to 2019

2018 has been a momentous year at Zaui. Here is a bite-sized look at the major advancements we've made in the tourism industry and a glimpse of what is to come.

Company
Blog
September 19, 2018

Zaui Insights : Your Powerful New Analytics Dashboard

Zaui Insights is high-level analytical dashboard designed to give decision makers a critical overview of how their business is performing.

Product
Blog
September 13, 2018

Join Zaui at Arival Conference Demo Session

Join Zaui Software and the Expedia Local Expert Team to learn how to generate more bookings by connecting to Expedia Local Expert via API.

Event
Blog
August 14, 2018

Greyhound Bus Closing Brings New Life

Opportunity knocks for the transportation sector across Western Canada as Greyhound Bus Lines ends passenger service in the Provinces of Alberta, Saskatchewan, Manitoba and British Columbia by October 31, 2018.

Industry News
Blog
June 19, 2018

Kory Fawcett Named Newest Director of Tourism Vancouver

Zaui Software Founder and Chief Technology Officer, Kory Fawcett announced as the newest member appointed to the Board of Directors for Tourism Vancouver.

Company

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FAQS

Frequently Asked Questions

Everything you need to know about how our travel booking software can elevate your business.
Is there a long-term contract or commitment?

No. Zaui’s pricing is fully pay-as-you-go. You aren’t locked into any long-term contract. In fact, leading platforms emphasize this flexibility. Similarly, Zaui lets you start and stop anytime. You can change or cancel your plan freely, so you only pay for what you use.

Are there any hidden charges?

Absolutely not. Zaui’s pricing is 100% transparent. We disclose all fees up front with no surprise add-ons or “sneak-in” charges. In fact, Zaui’s plans include all core features “without additional fees”. Industry experts note that hidden fees undermine trust so we avoid them entirely. All costs are clearly outlined in our pricing, and there are no extra setup charges or undisclosed surcharges at checkout.

How does payment processing work and what fees apply?

Zaui integrates with major payment gateways (e.g. Stripe) so you only pay standard credit-card processing rates (roughly 1.9%+$0.30/transaction) and we don’t mark them up. Only the published platform commission is added on bookings. You also have full control over who pays the commission, we let you decide whether to absorb booking fees or pass them on to customers. In short, you’ll only pay the transparent booking commission and normal gateway fees, nothing extra.

What support and onboarding are included? Are there any extra costs?

Your onboarding and support are included in the price. We provide white-glove setup help and ongoing 24/7 support at no additional cost. Our dedicated customer-success team will guide you through every step, ensuring a smooth launch. You won’t pay extra for training or service other than the onboarding fee; it's all built into your plan.

Can I try Zaui before buying?

You can schedule a free demo with our team. Our Zaui ninjas will walk you through pe how Zaui can work for your business and highlight opportunities to grow with our advanced features all without any upfront payment. This way, you can feel confident it’s the right fit before making a commitment.

Can I change my plan (upgrade/downgrade) later?

Of course. Zaui’s plans are fully flexible. You can upgrade or downgrade at any time to match your needs, without penalties. You can move to a higher tier or back down easily, and your billing adjusts automatically.

Are there fees for offline or manual bookings?

No. Zaui does not charge its commission on offline/manual bookings. “No fees on offline bookings” You only pay the commission when a booking is processed online through our system. Manual reservations (or bookings from partner channels we set up for you) incur no extra platform fee. (30% or less)

Are all features included, or do I need to pay for add-ons?

All of Zaui’s core features are included in your plan at no extra charge. We believe in value and transparency: Zaui provides over 15 advanced features (Google Things to do, reporting tools, marketing tools, reports, etc.) at no additional cost. Many competitors charge extra or require higher plans for the same features, but with Zaui you get the full suite of tools in one package. Any optional add-ons (if any) will always be clearly listed and optional there are no surprise paid upgrades for standard features.

Each Zaui plan is designed for clarity and fairness, following industry best practices. You can trust that our pricing is transparent and flexible, with the support you need built in.

Extra accounts- unlimited agents, resellers, user