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Zaui Blog

Insightful stories, tips, and strategies for modern transport and tours operators.

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Blog
February 15, 2017

How to Conquer & Scale Adventure Events with Zaui Tickets

With the switch to Zaui, customers can now purchase their tickets through VIMFF.org and receive them instantly to their inbox. At the venue they present their ticket for scanning directly on their cell phone.

Customer Case Studies
Blog
January 18, 2017

Enhancements to Tickets opens new doors for selling with Zaui

Tickets are one of several tools tourism activity operators need to have at their disposal in order to offer a complete and diverse range of tourism products. Our latest enhancements to tickets offers more versatility, plus a way to seamlessly integrate with third-party suppliers to sell on their behalf. Read on to find out more!

Product
Blog
December 19, 2016

Zaui Software 2016 : The Year in Review

Company
Blog
December 7, 2016

Get Ready to Sell Online Gift Certificates in Zaui!

Tour operators can now sell Gift Certificates online and deliver them hands-free to the purchaser or gift recipient. Learn how Zaui does it.

Product
Tours & Activities
Transportation
Blog
December 7, 2016

4 Ways Tour Operators can Benefit by Selling Gift Cards

Gift cards now top the list of most requested holiday gifts. Learn how tour, activity, and experience operators benefit from offering them.

Product
Tours & Activities
Transportation
Blog
August 23, 2016

How Keeping a Customer Waitlist Can Grow your Business

Tips & Tricks
Tours & Activities
Transportation
Blog
August 12, 2016

Get the Most out of Pre and Post Tour Guest Email Communications

Guest email communications are vital for tour operators to establish a relationship with their guests. Here is a rundown on the guest emails.

Tips & Tricks
Tours & Activities
Blog
July 22, 2016

What Tour Operators Can Learn from the World’s Top 25 Tourism Websites

Tips & Tricks
Tours & Activities
Transportation
Blog
July 13, 2016

What Brexit Could Mean for the Global Tourism Industry

Tours & Activities
Transportation
Blog
May 11, 2016

Three Reasons Why your Tour and Activity Website Needs to be SSL Secure

SSL stands for Secure Sockets Layer and is a security technology which encrypts data as it travels across the internet, ensuring that private information like credit card numbers and login and password details remain secure.

Tips & Tricks

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FAQS

Frequently Asked Questions

Everything you need to know about how our travel booking software can elevate your business.
Is there a long-term contract or commitment?

No. Zaui’s pricing is fully pay-as-you-go. You aren’t locked into any long-term contract. In fact, leading platforms emphasize this flexibility. Similarly, Zaui lets you start and stop anytime. You can change or cancel your plan freely, so you only pay for what you use.

Are there any hidden charges?

Absolutely not. Zaui’s pricing is 100% transparent. We disclose all fees up front with no surprise add-ons or “sneak-in” charges. In fact, Zaui’s plans include all core features “without additional fees”. Industry experts note that hidden fees undermine trust so we avoid them entirely. All costs are clearly outlined in our pricing, and there are no extra setup charges or undisclosed surcharges at checkout.

How does payment processing work and what fees apply?

Zaui integrates with major payment gateways (e.g. Stripe) so you only pay standard credit-card processing rates (roughly 1.9%+$0.30/transaction) and we don’t mark them up. Only the published platform commission is added on bookings. You also have full control over who pays the commission, we let you decide whether to absorb booking fees or pass them on to customers. In short, you’ll only pay the transparent booking commission and normal gateway fees, nothing extra.

What support and onboarding are included? Are there any extra costs?

Your onboarding and support are included in the price. We provide white-glove setup help and ongoing 24/7 support at no additional cost. Our dedicated customer-success team will guide you through every step, ensuring a smooth launch. You won’t pay extra for training or service other than the onboarding fee; it's all built into your plan.

Can I try Zaui before buying?

You can schedule a free demo with our team. Our Zaui ninjas will walk you through pe how Zaui can work for your business and highlight opportunities to grow with our advanced features all without any upfront payment. This way, you can feel confident it’s the right fit before making a commitment.

Can I change my plan (upgrade/downgrade) later?

Of course. Zaui’s plans are fully flexible. You can upgrade or downgrade at any time to match your needs, without penalties. You can move to a higher tier or back down easily, and your billing adjusts automatically.

Are there fees for offline or manual bookings?

No. Zaui does not charge its commission on offline/manual bookings. “No fees on offline bookings” You only pay the commission when a booking is processed online through our system. Manual reservations (or bookings from partner channels we set up for you) incur no extra platform fee. (30% or less)

Are all features included, or do I need to pay for add-ons?

All of Zaui’s core features are included in your plan at no extra charge. We believe in value and transparency: Zaui provides over 15 advanced features (Google Things to do, reporting tools, marketing tools, reports, etc.) at no additional cost. Many competitors charge extra or require higher plans for the same features, but with Zaui you get the full suite of tools in one package. Any optional add-ons (if any) will always be clearly listed and optional there are no surprise paid upgrades for standard features.

Each Zaui plan is designed for clarity and fairness, following industry best practices. You can trust that our pricing is transparent and flexible, with the support you need built in.

Extra accounts- unlimited agents, resellers, user