Fraud Blocker
July 28, 2022
7 min read

Meet The Zauian—Anu Choudhary

People & Culture
Table of contents

This month, we catch up with Anu Choudhary, Zaui’s Quality Assurance Engineer.

Anu plays a vital role in ensuring consistent quality for our growing suite of products. As part of the QA team, she makes sure that Zaui features and tools are as perfect as possible before reaching our community of tour and activity operators. Being with Zaui for more than a year, Anu is excited about her growth from a manual tester to an automation engineer.

What gets you most excited about coming to work at Zaui?

People at Zaui are fun to work with, and I really like the work culture where everyone is given an opportunity to bring the best of themselves.

What’s your process while working on a new project?

I like to ask questions and dive deeper by asking the whys of the project and then going from there.

What are you most excited about as you grow in your role at Zaui?

Oh yes! I have grown from a Manual tester to an Automation Engineer, and I really like how we are focusing on the quality of products that our customers—tour, activity, and transport operators—are using.

What have you found most challenging in your role?

Our backend system is huge; not many people get to see behind the scenes of a simple user interface, it is challenging as well as rewarding.

How would you describe your job to someone who doesn’t work in tech?

This may sound gross; like you check for mold while shopping for groceries, I check for similar things (bugs) before we publish our app!

What does a typical work day look like for you at Zaui?

Writing test conditions and test cases, executing test cases (manual, automated), discovering bugs and reports, and coordinating with the devs team.

Your happiest moment at Zaui?

The happiest moment for me is when I set up an automation project from scratch and automated multiple test flows for Zaui online booking engine.

What helps you feel connected to your coworkers while working remotely?

We all keep our cameras on while having everyday meetings. We work remotely, but never feels like it because everyone is prompt to reply on Slack.

What do you enjoy doing when you are not working?

I like cooking and trying different cuisines, listening to music, and Karaoke!

If you could pick anybody to be your mentor, who would it be?

My husband is my mentor, he helped me grow professionally and keeps motivating me to learn new technologies.

 

What do you do to turn things around when you’re having a bad day?

Listening to music. It helps me clear out my thoughts, and it charges me back.

What advice would you give new Zauians in their first month?

Take it easy, ask as many questions as you like and don’t stress, it’s a fun environment to work in, and we have a great team.

What is currently at the top of your bucket list?

Looking forward to learning Cypress for automation!

Zauian Anu rapid frie questions

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Everything you need to know about how our travel booking software can elevate your business.
Is there a long-term contract or commitment?

No. Zaui’s pricing is fully pay-as-you-go. You aren’t locked into any long-term contract. In fact, leading platforms emphasize this flexibility. Similarly, Zaui lets you start and stop anytime. You can change or cancel your plan freely, so you only pay for what you use.

Are there any hidden charges?

Absolutely not. Zaui’s pricing is 100% transparent. We disclose all fees up front with no surprise add-ons or “sneak-in” charges. In fact, Zaui’s plans include all core features “without additional fees”. Industry experts note that hidden fees undermine trust so we avoid them entirely. All costs are clearly outlined in our pricing, and there are no extra setup charges or undisclosed surcharges at checkout.

How does payment processing work and what fees apply?

Zaui integrates with major payment gateways (e.g. Stripe) so you only pay standard credit-card processing rates (roughly 1.9%+$0.30/transaction) and we don’t mark them up. Only the published platform commission is added on bookings. You also have full control over who pays the commission, we let you decide whether to absorb booking fees or pass them on to customers. In short, you’ll only pay the transparent booking commission and normal gateway fees, nothing extra.

What support and onboarding are included? Are there any extra costs?

Your onboarding and support are included in the price. We provide white-glove setup help and ongoing 24/7 support at no additional cost. Our dedicated customer-success team will guide you through every step, ensuring a smooth launch. You won’t pay extra for training or service other than the onboarding fee; it's all built into your plan.

Can I try Zaui before buying?

You can schedule a free demo with our team. Our Zaui ninjas will walk you through pe how Zaui can work for your business and highlight opportunities to grow with our advanced features all without any upfront payment. This way, you can feel confident it’s the right fit before making a commitment.

Can I change my plan (upgrade/downgrade) later?

Of course. Zaui’s plans are fully flexible. You can upgrade or downgrade at any time to match your needs, without penalties. You can move to a higher tier or back down easily, and your billing adjusts automatically.

Are there fees for offline or manual bookings?

No. Zaui does not charge its commission on offline/manual bookings. “No fees on offline bookings” You only pay the commission when a booking is processed online through our system. Manual reservations (or bookings from partner channels we set up for you) incur no extra platform fee. (30% or less)

Are all features included, or do I need to pay for add-ons?

All of Zaui’s core features are included in your plan at no extra charge. We believe in value and transparency: Zaui provides over 15 advanced features (Google Things to do, reporting tools, marketing tools, reports, etc.) at no additional cost. Many competitors charge extra or require higher plans for the same features, but with Zaui you get the full suite of tools in one package. Any optional add-ons (if any) will always be clearly listed and optional there are no surprise paid upgrades for standard features.

Each Zaui plan is designed for clarity and fairness, following industry best practices. You can trust that our pricing is transparent and flexible, with the support you need built in.

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