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Marium Farooq
October 5, 2023
7 min read

Why Zaui is the Ultimate Choice for Managing Walking Tours

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Tours & Activities
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Why Zaui is the Ultimate Choice for Managing Walking Tours

Walking tours have gained immense popularity in recent years as travelers seek immersive and informative experiences. However, managing a successful walking tour business comes with its own set of challenges, from handling bookings and payments to ensuring a seamless guest experience. This is where Zaui Tour Booking Software steps in as a game-changer for walking tour operators. In this blog, we'll explore the various reasons why walking tour businesses should consider using Zaui's comprehensive software to streamline operations, boost efficiency, and drive growth.

Manage Your Walking Tours Anywhere, Anytime

One of the standout features of Zaui Tour Booking Software is its versatility and accessibility. Whether you're in the midst of a tour or at your desk, Zaui empowers you to manage your walking tours effortlessly. Here's how:

Streamlined Booking Management

With Zaui, managing bookings becomes a breeze. You can handle reservations, check-in guests, and even accept contactless payments seamlessly. Say goodbye to the hassle of juggling spreadsheets or dealing with paper tickets – Zaui simplifies it all.

Contactless Payments

In today's world, safety and convenience are paramount. Zaui enables you to accept contactless payments, ensuring a secure and hygienic payment process for your guests. It's a win-win for both your business and your customers.

Digital Waivers

Paper-minute waivers are no longer a headache and operational bottleneck. With Zaui, you can have electronic waivers signed on the spot or pre-arrival, ensuring that you're legally covered and your guests are ready to embark on their walking tour adventure.

Easy-To-Book Interface For Customers On Any Device

First impressions matter, especially in the online world. Zaui offers an easy-to-use, professional, and secure website and mobile app that ensures a seamless booking experience for your customers and sales team.

Professionalism and Trustworthiness

Zaui's user-friendly interface exudes professionalism and trustworthiness. When potential customers visit your website or use your mobile app, they'll be greeted with a sleek and reliable platform, instilling confidence in your walking tours.

Mobile Compatibility

In today's mobile-driven world, having a mobile-responsive booking system is a must. Zaui ensures that your customers can book your walking tours on any device, be it a smartphone, tablet, or desktop, at any time.

Secure Booking Process

Security is paramount when handling customer data and payments. Zaui's platform is built with robust security measures to protect both your business and your customers, instilling trust in your brand.

Direct Bookings

Direct bookings are the lifeblood of any walking tour business. Zaui equips you with all the essential tools to manage your tour availability, keep track of your customers, and drive more direct bookings. Zaui is not only an official connectivity partner for Google Things to do but also has an advanced integration with Google Things to do that helps drive direct bookings for your business. Download our Ultimate Google Things to do Guide to drive more direct bookings to your business

Dynamic Pricing

Dynamic Pricing is a popular Revenue Optimization strategy. It allows you to craft intelligent pricing strategies tailored to your tour or activity business. Customize by category, day of the week, time of day, seasonal fluctuations, demand pricing, group discounts, and more.

No Monthly Fees

Unlike some other booking software providers, Zaui has flexible pricing and can offer all these essential and advanced features without imposing monthly fees. This means you can focus on growing your business without worrying about recurring costs eating into your profits. Zaui has the most flexible and competitive pricing plans that give you access to unlimited bookings, users, and agent logins at no additional charges and without even asking to upgrade to an Enterprise Plan. You can access more features at Zaui Free Plan than any other Tour Booking Software.

Expand Your Reach

Zaui doesn't just stop at managing your bookings; it actively helps you expand your reach. By connecting you with top Online Travel Agencies (OTAs) like Get Your Guide, TripAdvisor, Klook, and more, Zaui opens the door to a broader customer base. With Zaui Connect, you have the ability to connect with other Zaui customers to distribute your tours.

Resellers and Affiliate Links

We all know how important in-destination tools are. Zaui goes a step further by providing tools to work closely with resellers and affiliates to sell walking tours. Another bonus is that Zaui offers unlimited agent logins at no additional cost. Additionally, Zaui simplifies the process to create agent bookings. Here are the three ways you can use Zaui to Sell Through Agents:

  1. Through Online Agent Login: Agents can self-serve by logging into the Agent Login panel (via the Online Booking Engine), browsing available tours, and booking on behalf of their guests.
  2. Create Bookings For Agents: Let the agents contact you to make bookings without the hassle of setting up an Agent Login. You can enter guest details, provided by the agent, into the Zaui Core System.
  3. Through Agent Affiliate Links: A unique link for agents to self-serve and book for their guests. The link and conditions are preconfigured with the appropriate commission and wholesale rates. Agents won't even need to worry about logging in to the Agent portal or calling in, making the entire process both fast and easy.

Start Using Zaui Today

Now that you've glimpsed into the power of Zaui Tour Booking Software, it's time to take action. Start simplifying your walking tour booking management, driving growth, and enhancing the guest experience by incorporating Zaui into your operations. Let's delve deeper into the ways Zaui transforms your walking tour business:

Zaui’s Recipe For the Ultimate Guest Experience

Our mission is simple: to streamline your walking tour company's business operations and boost efficiency. Let's break down how Zaui achieves this mission:

  • Automated Tour Reminders: Guests who forget about their tour bookings can be a headache. With Zaui's messaging tool, you can send automated tour reminders, ensuring your guests are ready and excited for their walking tour.
  • Savvy Marketing Tactics: Zaui takes your marketing efforts to the next level. The platform captures every potential booking with abandoned cart reminders, automatically sending follow-up emails to guests who abandon the booking midway. This alone can recover a significant number of potential bookings.
  • Post-Tour Feedback: After the tour, Zaui lets you automate feedback requests for participants. By gathering reviews and improving your reputation in the walking tour industry, you'll attract more customers and grow your business.

Efficiently Manage Walking Tour Bookings On-The-Go with Features for In-Destination Mobile Bookings and Check-ins

The flexibility to manage your walking tour bookings on-the-go is crucial in today's fast-paced world. Zaui offers the following features to ensure you're always in control:

  • Upcoming Activities: The easy-to-access “Next Available Trips and Activities” minimizes the number of clicks to make a booking and allows operators to find and book guests in seconds.
  • Guest Details and Manifests: Zaui’s manifest view equips guides and drivers to see detailed guest details and booking information and check in guests with a single click or barcode scan.
  • Search: Search for bookings by last name, phone number, booking ID, or guest QR code.
  • Credit Card Payments: Accept secure payments using an integrated contactless or chip-in-pin credit card swiper or scan credit card details from your phone or tablet’s camera.
  • Device Compatibility: Cross-device compatibility allows you to make changes from your mobile device, save your progress, and pick up from where you left off in Zaui Core.
  • Hardware Integration: Connect your mobile device with a variety of compatible hardware ranging from cash drawers and receipt printers to credit card swipers, scanners, and more.
  • Sync Availability Across Platforms: Keep your booking platforms in sync by adjusting and setting up availability slots. With Zaui's cloud-based platform, you can avoid over bookings and maintain a centralized dashboard to monitor availability.
  • Real-Time Data Sync: Zaui ensures real-time data synchronization across all booking channels. This means that you can monitor availability and track new bookings seamlessly, providing a hassle-free experience for both you and your customers.

Final Word

Zaui Tour Booking Software is the ultimate solution for walking tour operators looking to take their business to new heights. Whether you're a small startup or a well-established company, Zaui's comprehensive suite of tools and features ensures that you can manage your walking tours with ease, drive growth, and provide an exceptional guest experience. Don't miss out on the opportunity to revolutionize your walking tour business – start using Zaui today.

 

Book a Demo!

 

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Frequently Asked Questions

Everything you need to know about how our travel booking software can elevate your business.
Is there a long-term contract or commitment?

No. Zaui’s pricing is fully pay-as-you-go. You aren’t locked into any long-term contract. In fact, leading platforms emphasize this flexibility. Similarly, Zaui lets you start and stop anytime. You can change or cancel your plan freely, so you only pay for what you use.

Are there any hidden charges?

Absolutely not. Zaui’s pricing is 100% transparent. We disclose all fees up front with no surprise add-ons or “sneak-in” charges. In fact, Zaui’s plans include all core features “without additional fees”. Industry experts note that hidden fees undermine trust so we avoid them entirely. All costs are clearly outlined in our pricing, and there are no extra setup charges or undisclosed surcharges at checkout.

How does payment processing work and what fees apply?

Zaui integrates with major payment gateways (e.g. Stripe) so you only pay standard credit-card processing rates (roughly 1.9%+$0.30/transaction) and we don’t mark them up. Only the published platform commission is added on bookings. You also have full control over who pays the commission, we let you decide whether to absorb booking fees or pass them on to customers. In short, you’ll only pay the transparent booking commission and normal gateway fees, nothing extra.

What support and onboarding are included? Are there any extra costs?

Your onboarding and support are included in the price. We provide white-glove setup help and ongoing 24/7 support at no additional cost. Our dedicated customer-success team will guide you through every step, ensuring a smooth launch. You won’t pay extra for training or service other than the onboarding fee; it's all built into your plan.

Can I try Zaui before buying?

You can schedule a free demo with our team. Our Zaui ninjas will walk you through pe how Zaui can work for your business and highlight opportunities to grow with our advanced features all without any upfront payment. This way, you can feel confident it’s the right fit before making a commitment.

Can I change my plan (upgrade/downgrade) later?

Of course. Zaui’s plans are fully flexible. You can upgrade or downgrade at any time to match your needs, without penalties. You can move to a higher tier or back down easily, and your billing adjusts automatically.

Are there fees for offline or manual bookings?

No. Zaui does not charge its commission on offline/manual bookings. “No fees on offline bookings” You only pay the commission when a booking is processed online through our system. Manual reservations (or bookings from partner channels we set up for you) incur no extra platform fee. (30% or less)

Are all features included, or do I need to pay for add-ons?

All of Zaui’s core features are included in your plan at no extra charge. We believe in value and transparency: Zaui provides over 15 advanced features (Google Things to do, reporting tools, marketing tools, reports, etc.) at no additional cost. Many competitors charge extra or require higher plans for the same features, but with Zaui you get the full suite of tools in one package. Any optional add-ons (if any) will always be clearly listed and optional there are no surprise paid upgrades for standard features.

Each Zaui plan is designed for clarity and fairness, following industry best practices. You can trust that our pricing is transparent and flexible, with the support you need built in.

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