Fraud Blocker
April 14, 2022
7 min read

Google Things to Do: What Tour and Activity Operators Need to Know

Industry News
Table of contents

Google Things to Do: What Tour and Activity Operators Need to Know

Google has become the starting point for most travel decisions. For tour operators, Google Things to Do is now the primary way to display a bookable link in search results, reaching travelers at the exact moment of intent. Google Things to Do replaced Reserve with Google as the booking integration standard for tours and activities, giving operators a direct path from search to confirmed reservation. When a traveler searches for activities in a destination, your products can appear directly in search results with pricing, availability, and a booking link. This guide explains what Google Things to Do is, how it works, and what operators need to do to take advantage of it.

Google Things to Do is Google's platform for displaying tour and activity products directly in search results. It is distinct from Google Ads — appearing in the Things to Do section does not require a paid campaign. Listings are driven by your product data and your booking platform's integration with Google.

How Google Things to Do Works

When a traveler searches for "things to do in [destination]" or a specific activity type, Google displays a curated list of experiences from operators who have connected their inventory to Google through a certified booking platform. Each listing shows the product name, price, availability, rating, and a direct booking link.

For tour operators, a Google booking link for tours that surfaces directly in search results is one of the highest-intent traffic sources available. Travelers who see your product in this context are actively looking for what you offer at that moment.

Google Things to Do vs. Reserve with Google

Reserve with Google was the predecessor to Google Things to Do, sunsetted in July 2021. Google Things to Do replaced it with improved product discovery, better visual presentation, and deeper integration with Google Search and Maps. Operators who were on Reserve with Google needed to reconnect their inventory through a certified platform to appear in the new system.

The Official Site Badge

One of the most valuable features of Google Things to Do is the Official Site badge, which appears on the booking link for the operator's own website when the connection is made through a certified platform. This badge signals to travelers that they are booking directly with the experience provider, which increases conversion compared to OTA listings that lack this designation.

Zaui is a Google certified partner for Things to Do, which means operators using Zaui automatically receive the Official Site badge on their Google listings.

What Google Looks for in Listings

Google's algorithm for ranking Things to Do listings considers: the completeness and accuracy of your product data, your review score and review volume on Google, and the real-time availability and pricing data provided by your booking platform.

Operators who keep their product descriptions detailed and current, actively collect Google reviews, and maintain accurate availability data through a connected platform consistently achieve better visibility than those who set and forget their listings.

Getting Listed on Google Things to Do

To appear in Google Things to Do, you need a booking platform that is certified by Google and has a direct API connection to the Things to Do feed. Not all booking platforms are certified. Zaui's certification means that operators using Zaui can connect to Google Things to Do as part of the standard onboarding process, without additional technical setup.

Once connected, your products, pricing, availability, and booking links sync to Google automatically. Any changes you make in Zaui, such as adding new departures, updating pricing, or adjusting capacity, propagate to Google in real time.

Book a demo with Zaui to learn how to get your products listed on Google Things to Do and activate the Official Site badge for your business.

Related Posts

Blog
September 9, 2024

What Does Social Tourism Mean and How It Is Redefining Travel with Examples

Discover the meaning and impact of social tourism on the travel industry, with examples of initiatives and organizations making a positive impact.

People & Culture
Tours & Activities
Industry News
Blog
Marium Farooq
November 9, 2023

Embracing AI Tools for Travel and Tourism Businesses: Easy to Implement AI Tools with TourConnect AI

Embracing AI tools for travel and tourism businesses can greatly enhance efficiency and customer satisfaction. This article explores easy-to-implement AI tools that can revolutionize your operations and improve the overall travel experience.

Tours & Activities
Integrations
Product
Industry News
Blog
December 12, 2022

A Chat with Kelsey Tonner, Founder of Guest Focus

Hear Kelsey Tonner, Guest Focus founder talking about everything from the importance of tour operator coaching to tour business best practices.

Tips & Tricks
Industry News

Ready to scale your business?

Book a demo
Trusted for over 20 years
No setup fees
24/7 support included
FAQS

Frequently Asked Questions

Everything you need to know about how our travel booking software can elevate your business.
Is there a long-term contract or commitment?

No. Zaui’s pricing is fully pay-as-you-go. You aren’t locked into any long-term contract. In fact, leading platforms emphasize this flexibility. Similarly, Zaui lets you start and stop anytime. You can change or cancel your plan freely, so you only pay for what you use.

Are there any hidden charges?

Absolutely not. Zaui’s pricing is 100% transparent. We disclose all fees up front with no surprise add-ons or “sneak-in” charges. In fact, Zaui’s plans include all core features “without additional fees”. Industry experts note that hidden fees undermine trust so we avoid them entirely. All costs are clearly outlined in our pricing, and there are no extra setup charges or undisclosed surcharges at checkout.

How does payment processing work and what fees apply?

Zaui integrates with major payment gateways (e.g. Stripe) so you only pay standard credit-card processing rates (roughly 1.9%+$0.30/transaction) and we don’t mark them up. Only the published platform commission is added on bookings. You also have full control over who pays the commission, we let you decide whether to absorb booking fees or pass them on to customers. In short, you’ll only pay the transparent booking commission and normal gateway fees, nothing extra.

What support and onboarding are included? Are there any extra costs?

Your onboarding and support are included in the price. We provide white-glove setup help and ongoing 24/7 support at no additional cost. Our dedicated customer-success team will guide you through every step, ensuring a smooth launch. You won’t pay extra for training or service other than the onboarding fee; it's all built into your plan.

Can I try Zaui before buying?

You can schedule a free demo with our team. Our Zaui ninjas will walk you through pe how Zaui can work for your business and highlight opportunities to grow with our advanced features all without any upfront payment. This way, you can feel confident it’s the right fit before making a commitment.

Can I change my plan (upgrade/downgrade) later?

Of course. Zaui’s plans are fully flexible. You can upgrade or downgrade at any time to match your needs, without penalties. You can move to a higher tier or back down easily, and your billing adjusts automatically.

Are there fees for offline or manual bookings?

No. Zaui does not charge its commission on offline/manual bookings. “No fees on offline bookings” You only pay the commission when a booking is processed online through our system. Manual reservations (or bookings from partner channels we set up for you) incur no extra platform fee. (30% or less)

Are all features included, or do I need to pay for add-ons?

All of Zaui’s core features are included in your plan at no extra charge. We believe in value and transparency: Zaui provides over 15 advanced features (Google Things to do, reporting tools, marketing tools, reports, etc.) at no additional cost. Many competitors charge extra or require higher plans for the same features, but with Zaui you get the full suite of tools in one package. Any optional add-ons (if any) will always be clearly listed and optional there are no surprise paid upgrades for standard features.

Each Zaui plan is designed for clarity and fairness, following industry best practices. You can trust that our pricing is transparent and flexible, with the support you need built in.

Extra accounts- unlimited agents, resellers, user