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Zaui Blog

Insightful stories, tips, and strategies for modern transport and tours operators.

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Blog
Marium Farooq
May 9, 2023

What to look for in a Bus Charter Booking Software?

Looking for a bus charter booking software but don't know what to look for? Read on to find out about the top features and considerations when choosing a bus charter software for your business.

Tours & Activities
Transportation
Tips & Tricks
Product
Blog
Marium Farooq
May 1, 2023

Supercharge your Tour Booking Software with Zapier Integration

Learn how integrating Zapier with your tour booking software can supercharge your operations and streamline your workflow as a tour operator. Discover the benefits of Zapier integrations for tour operators and how to set them up.

Integrations
Product
Tips & Tricks
Tours & Activities
Blog
Marium Farooq
April 21, 2023

Hotel Dynamic Pricing: What are the benefits and effective strategies to improve revenue?

Dynamic pricing for hotel accommodation is a revenue management strategy that allows hotels to adjust their prices according to real-time market demand and supply. Learn how your hotel can benefit from incorporating dynamic pricing into its pricing strategy

Tips & Tricks
Product
Accommodations
Blog
Marium Farooq
March 3, 2023

The Ultimate Guide to working with Tour Wholesalers and Operators

Learn the tips and tricks to establishing partnerships with your Tour Wholesalers and intermediaries.

Integrations
Tips & Tricks
Tours & Activities
Blog
Diana Pepa
February 7, 2023

Zaui Financial Restructure in Norway

Zaui financial restructure in Norway will result in a stronger, more agile company, with a very bright future ahead. We really appreciate the support from customers, partners, investors and competitors alike and look forward to sharing updates on our progress.”

Company
Event
COVID
Product
Blog
January 19, 2023

Why Zaui is Your Reservation Software for 2023

Zaui, one of the longest-standing reservation software, is designed for tours, activities and attractions of all sizes. Know more about Zaui.

Product
Blog
January 12, 2023

Why Do Travellers Prefer Online Booking

Here are the reasons why your guests prefer online booking and also reasons for you to adopt an online reservation system for tour operators.

Tips & Tricks
Blog
December 21, 2022

Looking Back at 2022 and Forward to 2023!

Zaui strives to update our features to make it the best online booking system for tour and activity operators. Here is our 2022 wrap-up.

Company
Blog
December 12, 2022

A Chat with Kelsey Tonner, Founder of Guest Focus—How Coaching Can Help Tour Operators

Hear Kelsey Tonner, Guest Focus founder talking about everything from the importance of tour operator coaching to tour business best practices.

Tips & Tricks
Industry News
Blog
December 1, 2022

Off-Season Marketing Strategy For Tour & Activity Operators

A few off-season marketing ideas to help tour operators generate revenue during the slow season and get an edge over their competition.

Tips & Tricks

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FAQS

Frequently Asked Questions

Everything you need to know about how our travel booking software can elevate your business.
Is there a long-term contract or commitment?

No. Zaui’s pricing is fully pay-as-you-go. You aren’t locked into any long-term contract. In fact, leading platforms emphasize this flexibility. Similarly, Zaui lets you start and stop anytime. You can change or cancel your plan freely, so you only pay for what you use.

Are there any hidden charges?

Absolutely not. Zaui’s pricing is 100% transparent. We disclose all fees up front with no surprise add-ons or “sneak-in” charges. In fact, Zaui’s plans include all core features “without additional fees”. Industry experts note that hidden fees undermine trust so we avoid them entirely. All costs are clearly outlined in our pricing, and there are no extra setup charges or undisclosed surcharges at checkout.

How does payment processing work and what fees apply?

Zaui integrates with major payment gateways (e.g. Stripe) so you only pay standard credit-card processing rates (roughly 1.9%+$0.30/transaction) and we don’t mark them up. Only the published platform commission is added on bookings. You also have full control over who pays the commission, we let you decide whether to absorb booking fees or pass them on to customers. In short, you’ll only pay the transparent booking commission and normal gateway fees, nothing extra.

What support and onboarding are included? Are there any extra costs?

Your onboarding and support are included in the price. We provide white-glove setup help and ongoing 24/7 support at no additional cost. Our dedicated customer-success team will guide you through every step, ensuring a smooth launch. You won’t pay extra for training or service other than the onboarding fee; it's all built into your plan.

Can I try Zaui before buying?

You can schedule a free demo with our team. Our Zaui ninjas will walk you through pe how Zaui can work for your business and highlight opportunities to grow with our advanced features all without any upfront payment. This way, you can feel confident it’s the right fit before making a commitment.

Can I change my plan (upgrade/downgrade) later?

Of course. Zaui’s plans are fully flexible. You can upgrade or downgrade at any time to match your needs, without penalties. You can move to a higher tier or back down easily, and your billing adjusts automatically.

Are there fees for offline or manual bookings?

No. Zaui does not charge its commission on offline/manual bookings. “No fees on offline bookings” You only pay the commission when a booking is processed online through our system. Manual reservations (or bookings from partner channels we set up for you) incur no extra platform fee. (30% or less)

Are all features included, or do I need to pay for add-ons?

All of Zaui’s core features are included in your plan at no extra charge. We believe in value and transparency: Zaui provides over 15 advanced features (Google Things to do, reporting tools, marketing tools, reports, etc.) at no additional cost. Many competitors charge extra or require higher plans for the same features, but with Zaui you get the full suite of tools in one package. Any optional add-ons (if any) will always be clearly listed and optional there are no surprise paid upgrades for standard features.

Each Zaui plan is designed for clarity and fairness, following industry best practices. You can trust that our pricing is transparent and flexible, with the support you need built in.

Extra accounts- unlimited agents, resellers, user