Fraud Blocker
May 11, 2016
7 min read

Three Reasons Why your Tour and Activity Website Needs to be SSL Secure

Tips & Tricks
Table of contents

First of all, What is an SSL Certificate?

SSL stands for Secure Sockets Layer and is a security technology which encrypts data as it travels across the internet, ensuring that private information like credit card numbers and login and password details remain secure. Without this, your customers’ information could be intercepted. You will recognize secure sites (or secure pages on websites) by their URL, lock symbol or green bar. These symbols give visual cues to help visitors know when their connection is secured:

ssl-example-zaui

So why should my Tourism Website have an SSL Certificate?

1. Give your Customers a Sense of Security

One of the most important components of any business which sells online is creating a trusted environment where potential customers feel confident in making purchases. All Zaui user systems and associated online booking engines are protected by SSL certificates.

2. Use Zaui’s or any other embedded/i-frame style online booking engine

Although all online bookings taken via your Zaui booking engine are SSL secured; if you are using the i-frame/embedded style, the URL is hidden from view. Visitors will only see your website URL (which links to the booking engine). In the example below, Zaui’s public website www.zaui.com, is secured by SSL, reassuring people that they can safely enter their credit card information.

SSL-booking-engine

3. Get a higher search ranking in Google

HTTPS sites are now given a ranking boost over HTTP sites. While having an SSL site still carries less weight in search rankings than traditional ranking factors, like high quality content, the change was made by Google to “encourage all website owners to switch from HTTP to HTTPS to keep everyone safe on the web.” Check out Google’s official post if you want to really get into the nitty gritty of this.

Okay so How do I Get an SSL Certificate?

There are three steps to getting an SSL certificate for your website:

    1. Buy a SSL certificate from a trusted SSL Vendor. Zaui Software recommends and uses Geotrust. However, you can also review your options on https://www.sslshopper.com/. Typically, there is an annual fee to obtain a certificate.
    2. Once issued, the SSL certificate will need to be installed on your server in order for the secure “HTTPS” connection to work. This is handled by your web developer/hosting company.
    3. Your web development company will need to configure your website in a way to make use of the secure connections when necessary (for example, when logging in or completing a purchase in your online store).

 

Zaui Customers wanting to learn more or get an SSL Certificate for their websites can contact Zaui Support for more information.

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Frequently Asked Questions

Everything you need to know about how our travel booking software can elevate your business.
Is there a long-term contract or commitment?

No. Zaui’s pricing is fully pay-as-you-go. You aren’t locked into any long-term contract. In fact, leading platforms emphasize this flexibility. Similarly, Zaui lets you start and stop anytime. You can change or cancel your plan freely, so you only pay for what you use.

Are there any hidden charges?

Absolutely not. Zaui’s pricing is 100% transparent. We disclose all fees up front with no surprise add-ons or “sneak-in” charges. In fact, Zaui’s plans include all core features “without additional fees”. Industry experts note that hidden fees undermine trust so we avoid them entirely. All costs are clearly outlined in our pricing, and there are no extra setup charges or undisclosed surcharges at checkout.

How does payment processing work and what fees apply?

Zaui integrates with major payment gateways (e.g. Stripe) so you only pay standard credit-card processing rates (roughly 1.9%+$0.30/transaction) and we don’t mark them up. Only the published platform commission is added on bookings. You also have full control over who pays the commission, we let you decide whether to absorb booking fees or pass them on to customers. In short, you’ll only pay the transparent booking commission and normal gateway fees, nothing extra.

What support and onboarding are included? Are there any extra costs?

Your onboarding and support are included in the price. We provide white-glove setup help and ongoing 24/7 support at no additional cost. Our dedicated customer-success team will guide you through every step, ensuring a smooth launch. You won’t pay extra for training or service other than the onboarding fee; it's all built into your plan.

Can I try Zaui before buying?

You can schedule a free demo with our team. Our Zaui ninjas will walk you through pe how Zaui can work for your business and highlight opportunities to grow with our advanced features all without any upfront payment. This way, you can feel confident it’s the right fit before making a commitment.

Can I change my plan (upgrade/downgrade) later?

Of course. Zaui’s plans are fully flexible. You can upgrade or downgrade at any time to match your needs, without penalties. You can move to a higher tier or back down easily, and your billing adjusts automatically.

Are there fees for offline or manual bookings?

No. Zaui does not charge its commission on offline/manual bookings. “No fees on offline bookings” You only pay the commission when a booking is processed online through our system. Manual reservations (or bookings from partner channels we set up for you) incur no extra platform fee. (30% or less)

Are all features included, or do I need to pay for add-ons?

All of Zaui’s core features are included in your plan at no extra charge. We believe in value and transparency: Zaui provides over 15 advanced features (Google Things to do, reporting tools, marketing tools, reports, etc.) at no additional cost. Many competitors charge extra or require higher plans for the same features, but with Zaui you get the full suite of tools in one package. Any optional add-ons (if any) will always be clearly listed and optional there are no surprise paid upgrades for standard features.

Each Zaui plan is designed for clarity and fairness, following industry best practices. You can trust that our pricing is transparent and flexible, with the support you need built in.

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