Tours, activities, and transportation operators need insightful reports to derive metrics that matter most. And the metrics they require are unique to their needs and business goals. While some of you may want to focus on sales channels, others may want to focus on purchasing trends.
That’s why Zaui decided to enhance our reporting feature by giving our customers more flexibility to build their reports the way they want.
We are excited to announce our new custom Report Builder, which enables tour and activity operators to build custom reports to get the metrics relevant to them in a single view.
What’s New with Custom Report Builder
Zaui's online reservation system lets you create reports for booking, sales, and operational performance and allows you to focus on specific dates and a number of additional data filters.
We understood that offering you more flexibility and power to customize those reports will help you make smarter decisions for your business. That’s why we created custom reporting.
The NEW custom Report Builder allows you to generate different combinations of data, going beyond the limitations of pre-built report templates. You can remove non-relevant data from your report and make one with the essential metrics tailored to your unique needs.
Simply select your required columns of data, such as activity date or booking reference number, add in any additional filters you need, then click “run” to generate your custom report.
It’s quick and easy to create and, regardless of your technical expertise, can generate a custom report in seconds without the hassle of fumbling over formulas, excel sheets, or complicated pivot tables.
Once you build a custom report, you can save it for future access if you plan to look at the same report more than once. The “download report” option is still available, just as it is for the traditional reporting templates already in Zaui, with no limits on the number of custom reports you can generate.
The custom Report Builder is currently available for customers on our Enterprise select plan.
Key Benefits of Custom Reporting
✅ Easily Retrieve Metrics That Matter
Figuring out the relevant information from a table crammed with several columns is time-consuming and challenging. Customizing makes it easier for you to create a report with the exact data and relevant metrics you need, save it for future access, and download it to share with your team. It is one less thing for you to worry about if you get a customized report quickly and easily with just the relevant data.
✅ Gain Deeper Insights
Imagine getting more insights into the best-performing sales channels or best-selling activities that were not easy to access before. With the right data that makes the most sense for your business, you get the opportunity to optimize your marketing, sales, and operational strategies. Insightful and meaningful custom build reports help you make informed decisions.
✅ Discover Trends
Customized reports make it more convenient than ever to drill in to see and learn more about the recent trends in your customer’s purchasing behaviour. Looking at metrics over a specific time or about a particular activity, you will be able to see what’s trending. It helps you understand the opportunities and make decisions efficiently with the confidence that reliable data can bring.
Looking Ahead
The latest custom reporting feature is what we like to call Phase 1. We’ll continue incorporating more functionality to give tour and activity operators a fully customizable reporting experience.
One such feature soon to be introduced in Zaui reservation software is scheduling, which is still in beta. It will allow you to schedule a created report daily, weekly, monthly, or at a specific time and send it to any number of recipients.
The custom Report Builder is currently available for customers on our Enterprise select plans.
Head over to our Knowledge Base to learn more about building custom reports. Contact our sales team today if you are a Zaui customer who doesn’t have access to our custom Report Builder and wants to learn more about it.
Not a Zaui customer? Contact our Zaui Experts to learn how robust features of the Zaui reservation system can boost your bookings and generate more revenue.
Related Posts
What to Look for in a Travel Booking Software in 2025
Discover the essential features to consider when selecting a travel booking software in 2025 to streamline your travel booking process and enhance customer experience.
How to Start a Tour Business in 2025: Practical Guide
Starting a tourism business is an exciting journey into a landscape full of potential. Travellers are always looking for new adventures, and there is no shortage of niches to explore in the tourism industry. The question is: how do you carve out your place in this vibrant sector?
Turn Clicks into Bookings: Discover the New Zaui Web Checkout - The Ultimate Online Booking Engine
Discover the new Zaui Web Checkout, the ultimate online booking engine that helps you turn clicks into bookings seamlessly. Learn more about how this powerful tool can enhance your online booking experience.
Frequently Asked Questions
No. Zaui’s pricing is fully pay-as-you-go. You aren’t locked into any long-term contract. In fact, leading platforms emphasize this flexibility. Similarly, Zaui lets you start and stop anytime. You can change or cancel your plan freely, so you only pay for what you use.
Absolutely not. Zaui’s pricing is 100% transparent. We disclose all fees up front with no surprise add-ons or “sneak-in” charges. In fact, Zaui’s plans include all core features “without additional fees”. Industry experts note that hidden fees undermine trust so we avoid them entirely. All costs are clearly outlined in our pricing, and there are no extra setup charges or undisclosed surcharges at checkout.
Zaui integrates with major payment gateways (e.g. Stripe) so you only pay standard credit-card processing rates (roughly 1.9%+$0.30/transaction) and we don’t mark them up. Only the published platform commission is added on bookings. You also have full control over who pays the commission, we let you decide whether to absorb booking fees or pass them on to customers. In short, you’ll only pay the transparent booking commission and normal gateway fees, nothing extra.
Your onboarding and support are included in the price. We provide white-glove setup help and ongoing 24/7 support at no additional cost. Our dedicated customer-success team will guide you through every step, ensuring a smooth launch. You won’t pay extra for training or service other than the onboarding fee; it's all built into your plan.
You can schedule a free demo with our team. Our Zaui ninjas will walk you through pe how Zaui can work for your business and highlight opportunities to grow with our advanced features all without any upfront payment. This way, you can feel confident it’s the right fit before making a commitment.
Of course. Zaui’s plans are fully flexible. You can upgrade or downgrade at any time to match your needs, without penalties. You can move to a higher tier or back down easily, and your billing adjusts automatically.
No. Zaui does not charge its commission on offline/manual bookings. “No fees on offline bookings” You only pay the commission when a booking is processed online through our system. Manual reservations (or bookings from partner channels we set up for you) incur no extra platform fee. (30% or less)
All of Zaui’s core features are included in your plan at no extra charge. We believe in value and transparency: Zaui provides over 15 advanced features (Google Things to do, reporting tools, marketing tools, reports, etc.) at no additional cost. Many competitors charge extra or require higher plans for the same features, but with Zaui you get the full suite of tools in one package. Any optional add-ons (if any) will always be clearly listed and optional there are no surprise paid upgrades for standard features.
Each Zaui plan is designed for clarity and fairness, following industry best practices. You can trust that our pricing is transparent and flexible, with the support you need built in.
Extra accounts- unlimited agents, resellers, user
