Fraud Blocker
February 17, 2021
7 min read

Zaui Software Joins Stripe Verified Partner Program to Help Tourism Operators Securely Accept Bookings

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Zaui Software, a leading independent booking platform for tour, activity and transportation providers, has announced today that it has joined its Partner Program as a Stripe Verified Partner.

Stripe Verified Partner—What Does it Mean?

Stripe is a payment processing technology company that builds economic infrastructure for the internet. Supported in 195 countries, Stripe is trusted by millions of businesses of all sizes to power their online payments and run complex global operations.

Zaui had been previously connected to Stripe through a legacy integration. Now, through the Stripe Partner Program, Zaui becomes a Stripe Verified Partner. With the latest integration, Stripe Connect - Zaui is better positioned to serve the global marketplace through a complete, integrated payments solution designed to help operators easily accept and manage online payments, fight fraud, and deliver fast seamless checkout experiences.

The collaboration directly addresses security and reliability issues—two recurring payment challenges faced by tourism businesses. Becoming a Stripe Verified Partner enables Zaui to offer tours, activities, and transportation providers enhanced security for payment processing through Stripe Radar, a built-in fraud tool powered by machine learning and industry-leading feature for preventing fraud losses and avoiding chargebacks.

The ability for operators to scale global sales and distribution was also a crucial consideration for this partnership. Zaui and Stripe's mutual customers would also reap the benefits of a robust, global payments infrastructure with the capabilities to process payments in 135+ currencies in 195 countries.

Zaui's global customer base would also benefit from Zaui's latest Reserve with Google integration, accessible to Zaui customers with a Stripe account. The connection allows Zaui's customers to expand their distribution channels and offer their experiences for purchase directly through Google Maps, Search, and Assistant.

At Zaui, we help tours, activities and transportation providers worldwide. With that said, we understand our customers are looking for a complete, secure global payments solution that’s easy to set up, accepts a multitude of currencies, and most importantly protects their business from fraud losses. We’re thrilled to be a part of the Stripe Partner ecosystem, and to be aligned with a technology-forward partner we can looking toward.

Kory Fawcett, CEO at Zaui Software.

Despite the slowdown in travel due to the Coronavirus pandemic, boosting the in-person payments experience remains a priority for Zaui, as operators shift their focus towards marketing to local travellers. Stripe Terminal's point of sale system will play an integral role in helping operators streamline walk-in bookings and in-person checkouts. The addition of an upcoming Wallet payments feature will be key to quick, contactless purchases.

Stripe Verified Partners undertake a rigorous security and verification process. Users can be confident in the quality of the partner's integration with Stripe and more easily find new partners.

Partners have integrated with Stripe for years—more than half of our fastest-growing users take advantage of one or more Stripe extensions. But as Stripe is increasingly getting pulled up-market, our users have asked for an easier way to discover new partners and new applications. That’s why we’re excited Zaui is joining forces with us today to provide a better overall experience for the millions of businesses scaling on Stripe.

Claire Hughes Johnson, Stripe COO.

To learn more about the Zaui-Stripe partnership, visit https://stripe.com/partners/zaui.

For existing customers looking to set up a Stripe account and connect Zaui with Stripe, please contact customersuccess@zaui.com.

For new customers looking to get connected with Zaui and Stripe, please reach out to salesteam@zaui.com

About Stripe

Stripe is a technology company that builds economic infrastructure for the internet. Businesses of every size—from new startups to public companies like Salesforce and Facebook—use the company's software to accept online payments and run technically sophisticated financial operations in more than 100 countries. Stripe helps new companies get started and grow their revenues, and established businesses accelerate into new markets and launch new business models. Over the long term, Stripe aims to increase the GDP of the internet.

About Zaui Software

Headquartered in Vancouver, Canada – Zaui is an independently owned, enterprise-grade reservation technology platform designed to help tours and activity operators make reservations easy.

For over two decades, Zaui's online tours and activities reservation management system has helped operators drive their business forward – growing bookings, simplifying manual operations and connecting their business to more guests, community partners and online marketplaces.

Behind the cutting-edge technology is a mighty group of talented, collaborative Zauians, united by a shared vision of shaping best-in-class, easy-to-use reservation technology made to scale with your business and stand the test of time. To learn more, visit zaui.com or book a demo here.

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Frequently Asked Questions

Everything you need to know about how our travel booking software can elevate your business.
Is there a long-term contract or commitment?

No. Zaui’s pricing is fully pay-as-you-go. You aren’t locked into any long-term contract. In fact, leading platforms emphasize this flexibility. Similarly, Zaui lets you start and stop anytime. You can change or cancel your plan freely, so you only pay for what you use.

Are there any hidden charges?

Absolutely not. Zaui’s pricing is 100% transparent. We disclose all fees up front with no surprise add-ons or “sneak-in” charges. In fact, Zaui’s plans include all core features “without additional fees”. Industry experts note that hidden fees undermine trust so we avoid them entirely. All costs are clearly outlined in our pricing, and there are no extra setup charges or undisclosed surcharges at checkout.

How does payment processing work and what fees apply?

Zaui integrates with major payment gateways (e.g. Stripe) so you only pay standard credit-card processing rates (roughly 1.9%+$0.30/transaction) and we don’t mark them up. Only the published platform commission is added on bookings. You also have full control over who pays the commission, we let you decide whether to absorb booking fees or pass them on to customers. In short, you’ll only pay the transparent booking commission and normal gateway fees, nothing extra.

What support and onboarding are included? Are there any extra costs?

Your onboarding and support are included in the price. We provide white-glove setup help and ongoing 24/7 support at no additional cost. Our dedicated customer-success team will guide you through every step, ensuring a smooth launch. You won’t pay extra for training or service other than the onboarding fee; it's all built into your plan.

Can I try Zaui before buying?

You can schedule a free demo with our team. Our Zaui ninjas will walk you through pe how Zaui can work for your business and highlight opportunities to grow with our advanced features all without any upfront payment. This way, you can feel confident it’s the right fit before making a commitment.

Can I change my plan (upgrade/downgrade) later?

Of course. Zaui’s plans are fully flexible. You can upgrade or downgrade at any time to match your needs, without penalties. You can move to a higher tier or back down easily, and your billing adjusts automatically.

Are there fees for offline or manual bookings?

No. Zaui does not charge its commission on offline/manual bookings. “No fees on offline bookings” You only pay the commission when a booking is processed online through our system. Manual reservations (or bookings from partner channels we set up for you) incur no extra platform fee. (30% or less)

Are all features included, or do I need to pay for add-ons?

All of Zaui’s core features are included in your plan at no extra charge. We believe in value and transparency: Zaui provides over 15 advanced features (Google Things to do, reporting tools, marketing tools, reports, etc.) at no additional cost. Many competitors charge extra or require higher plans for the same features, but with Zaui you get the full suite of tools in one package. Any optional add-ons (if any) will always be clearly listed and optional there are no surprise paid upgrades for standard features.

Each Zaui plan is designed for clarity and fairness, following industry best practices. You can trust that our pricing is transparent and flexible, with the support you need built in.

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