Fraud Blocker
September 16, 2020
7 min read

Announcing Our New Integration with Klook

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September 16, 2020 - Over the past year, we’ve been focused on growing our connections with our travel community and expanding our partner network.

That’s why today, we’re excited to announce a new partnership and integration with Klook, a world-leading travel activities and services booking platform.

What is Klook?

Founded in 2014, Klook empowers travellers around the world to discover, book and experience the best things to do anywhere, anytime. It gives travellers a seamless way to explore popular attractions, tours, local transportation, food and beverage, and unique experiences around the world. Klook offers more than 100,000 in-destination offerings in over 400 destinations.

Klook’s strong foothold in the APAC region and deep understanding of the Asian market presents a promising opportunity for Zaui’s tours, activities and transport operators to access the booming Free Independent Travel (FIT) market in Mainland China, Hong Kong, Taiwan, Japan, Korea, Southeast Asia and beyond.

With the direct connection in place, operators are able to build brand recognition, attract travellers and sell more products through Klook’s sizable network, which according to Phocuswire attracted more than 30 million visitors each month with over 5 million users reviews on the platform.

“We are thrilled to add Klook to our partner network. The connection to Klook enables our suppliers to not only diversify their OTA marketing and sales channels but position themselves for recovery. The Klook integration allows for their inventory to be made available in the marketplace for the free, independent travellers ready to take on new experiences when travel inevitably returns. Distribution before Covid-19 was important and will become critical to restarting,” says Kory Fawcett, CEO of Zaui Software.

To learn more about how Zaui serves the travel community by connecting tour, activity and transportation operators to resellers and online travel agencies to expand distribution and sell more tickets, read on here.

Ready to Take Bookings on Klook with Zaui?

If you are a Zaui customer, you can easily activate the Klook integration in the Zaui Channel Manager to start selling on Klook. If you do not have a Klook merchant account yet, start by registering your details.

About Zaui Software

Headquartered in Vancouver, Canada - Zaui is an independently owned, enterprise-grade reservation technology platform, powering tours and activities worldwide.

For over two decades, Zaui’s online tours and activities reservation management system has helped operators drive their business forward - growing bookings, simplifying manual operations and connecting their business to more guests, community partners and online marketplaces.

Behind the cutting-edge technology is a mighty group of talented, collaborative Zauians, united by a shared vision of shaping best-in-class booking platforms that stand the test of time. To learn more visit zaui.com or book a demo here.

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Frequently Asked Questions

Everything you need to know about how our travel booking software can elevate your business.
Is there a long-term contract or commitment?

No. Zaui’s pricing is fully pay-as-you-go. You aren’t locked into any long-term contract. In fact, leading platforms emphasize this flexibility. Similarly, Zaui lets you start and stop anytime. You can change or cancel your plan freely, so you only pay for what you use.

Are there any hidden charges?

Absolutely not. Zaui’s pricing is 100% transparent. We disclose all fees up front with no surprise add-ons or “sneak-in” charges. In fact, Zaui’s plans include all core features “without additional fees”. Industry experts note that hidden fees undermine trust so we avoid them entirely. All costs are clearly outlined in our pricing, and there are no extra setup charges or undisclosed surcharges at checkout.

How does payment processing work and what fees apply?

Zaui integrates with major payment gateways (e.g. Stripe) so you only pay standard credit-card processing rates (roughly 1.9%+$0.30/transaction) and we don’t mark them up. Only the published platform commission is added on bookings. You also have full control over who pays the commission, we let you decide whether to absorb booking fees or pass them on to customers. In short, you’ll only pay the transparent booking commission and normal gateway fees, nothing extra.

What support and onboarding are included? Are there any extra costs?

Your onboarding and support are included in the price. We provide white-glove setup help and ongoing 24/7 support at no additional cost. Our dedicated customer-success team will guide you through every step, ensuring a smooth launch. You won’t pay extra for training or service other than the onboarding fee; it's all built into your plan.

Can I try Zaui before buying?

You can schedule a free demo with our team. Our Zaui ninjas will walk you through pe how Zaui can work for your business and highlight opportunities to grow with our advanced features all without any upfront payment. This way, you can feel confident it’s the right fit before making a commitment.

Can I change my plan (upgrade/downgrade) later?

Of course. Zaui’s plans are fully flexible. You can upgrade or downgrade at any time to match your needs, without penalties. You can move to a higher tier or back down easily, and your billing adjusts automatically.

Are there fees for offline or manual bookings?

No. Zaui does not charge its commission on offline/manual bookings. “No fees on offline bookings” You only pay the commission when a booking is processed online through our system. Manual reservations (or bookings from partner channels we set up for you) incur no extra platform fee. (30% or less)

Are all features included, or do I need to pay for add-ons?

All of Zaui’s core features are included in your plan at no extra charge. We believe in value and transparency: Zaui provides over 15 advanced features (Google Things to do, reporting tools, marketing tools, reports, etc.) at no additional cost. Many competitors charge extra or require higher plans for the same features, but with Zaui you get the full suite of tools in one package. Any optional add-ons (if any) will always be clearly listed and optional there are no surprise paid upgrades for standard features.

Each Zaui plan is designed for clarity and fairness, following industry best practices. You can trust that our pricing is transparent and flexible, with the support you need built in.

Extra accounts- unlimited agents, resellers, user