Fraud Blocker
February 13, 2020
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Zaui Announces Strategic Partnership with Entrada Travel Group

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February 12, 2019, Vancouver BC: Zaui Software, the leading enterprise-grade reservation system powering tour, activity and ground transportation businesses, has announced a long-term strategic partnership with Entrada Travel Group, New Zealand’s premier tourism and transport company specializing in connecting people and places across Australasia.

Entrada Travel Group’s portfolio of companies includes two passenger transport brands, InterCity, New Zealand’s largest passenger transport network and SKIP, the North Island’s innovative low-cost express bus service.

This new partnership brings together these two companies, aligned in a shared vision of connecting guests with their destinations, and delivering a frictionless customer experience.

Zaui’s reputation as a powerful enterprise-level solution, and proven track record for fulfilling all necessary technological requirements for improving functionality, efficiency and performance were deciding factors in being selected as Entrada Travel Group’s long-term strategic partner for reservation technology solutions.

Through this partnership and implementation of Zaui’s future-oriented ticketing reservation system, Entrada can enhance scheduling, capacity planning and reporting capabilities, while also improving overall guest communications and experience. Furthermore, Entrada will work closely with Zaui’s innovative product team to continually deploy additional complex functionalities to further advance the reservation experience.

“We’re thrilled to embark on this partnership with Entrada. The partnership is a catalyst to help Zaui provide ground transportation operators with the features required to streamline their business, and take their bus ticketing software to the next level. Collaboration between Zaui and Entrada will help push the needle forward for transportation reservation technology,” - Kory Fawcett, CEO, Zaui Software

 

“Partnership with Zaui will bring significant value to both our transport brands, InterCity and SKIP. This will open up new doors for us and empower our team to continue delivering best in class booking experiences for our passengers and connecting more people to more places,” - Pete Yates, CTO, Entrada Travel Group

About Zaui Software

Founded in 1999, and headquartered in Vancouver, Canada, Zaui is an independently owned, enterprise-grade reservation technology platform, powering ground transportation businesses worldwide.

For over two decades, Zaui’s online bus ticketing reservation management system has helped intercity, coach and shuttle operators drive their business forward - growing bookings, simplifying manual operations and connecting their business to more guests, community partners and online marketplaces.

Behind the front/cutting-edge technology is a small (but mighty!) group of talented, collaborative Zauians, united by a shared vision of shaping best-in-class bus reservation technology made to scale with your business and stand the test of time!

About Entrada Travel Group

Entrada Travel Group (formerly InterCity Group) connects people and places across New Zealand and Australia, delivering great journeys and providing amazing experiences. With multiple brands, Entrada helps people go places, through top quality, seamless passenger transport, as well as the best tourism experiences on land and water for Kiwis, Australians and millions of their visitors.

For further information visit entradatravelgroup.com

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Frequently Asked Questions

Everything you need to know about how our travel booking software can elevate your business.
Is there a long-term contract or commitment?

No. Zaui’s pricing is fully pay-as-you-go. You aren’t locked into any long-term contract. In fact, leading platforms emphasize this flexibility. Similarly, Zaui lets you start and stop anytime. You can change or cancel your plan freely, so you only pay for what you use.

Are there any hidden charges?

Absolutely not. Zaui’s pricing is 100% transparent. We disclose all fees up front with no surprise add-ons or “sneak-in” charges. In fact, Zaui’s plans include all core features “without additional fees”. Industry experts note that hidden fees undermine trust so we avoid them entirely. All costs are clearly outlined in our pricing, and there are no extra setup charges or undisclosed surcharges at checkout.

How does payment processing work and what fees apply?

Zaui integrates with major payment gateways (e.g. Stripe) so you only pay standard credit-card processing rates (roughly 1.9%+$0.30/transaction) and we don’t mark them up. Only the published platform commission is added on bookings. You also have full control over who pays the commission, we let you decide whether to absorb booking fees or pass them on to customers. In short, you’ll only pay the transparent booking commission and normal gateway fees, nothing extra.

What support and onboarding are included? Are there any extra costs?

Your onboarding and support are included in the price. We provide white-glove setup help and ongoing 24/7 support at no additional cost. Our dedicated customer-success team will guide you through every step, ensuring a smooth launch. You won’t pay extra for training or service other than the onboarding fee; it's all built into your plan.

Can I try Zaui before buying?

You can schedule a free demo with our team. Our Zaui ninjas will walk you through pe how Zaui can work for your business and highlight opportunities to grow with our advanced features all without any upfront payment. This way, you can feel confident it’s the right fit before making a commitment.

Can I change my plan (upgrade/downgrade) later?

Of course. Zaui’s plans are fully flexible. You can upgrade or downgrade at any time to match your needs, without penalties. You can move to a higher tier or back down easily, and your billing adjusts automatically.

Are there fees for offline or manual bookings?

No. Zaui does not charge its commission on offline/manual bookings. “No fees on offline bookings” You only pay the commission when a booking is processed online through our system. Manual reservations (or bookings from partner channels we set up for you) incur no extra platform fee. (30% or less)

Are all features included, or do I need to pay for add-ons?

All of Zaui’s core features are included in your plan at no extra charge. We believe in value and transparency: Zaui provides over 15 advanced features (Google Things to do, reporting tools, marketing tools, reports, etc.) at no additional cost. Many competitors charge extra or require higher plans for the same features, but with Zaui you get the full suite of tools in one package. Any optional add-ons (if any) will always be clearly listed and optional there are no surprise paid upgrades for standard features.

Each Zaui plan is designed for clarity and fairness, following industry best practices. You can trust that our pricing is transparent and flexible, with the support you need built in.

Extra accounts- unlimited agents, resellers, user