Keeping it in the Bubble: Introducing Private Tours


September 24, 2020

3 min read
Reading Time: 3 minutes

Depending on where you’re located in the world, travel may be making its slow, gradual return. But in this climate of uncertainty, many (ourselves included!) are erring on the side of caution and limiting our interactions to our close bubbles and making changes into how and who we travel with.

At Zaui, we’re excited to unveil our NEW Private tours feature to help businesses easily offer private alternatives in response to COVID-19 restrictions.

Available within the NEW Booking Engine, the feature allows operators to hop into Zaui’s Back Office, and simply select the Private Tour flag to start offering private experiences.

Getting the Most Out of Private Tours

For Tour, Activity and Private Rental Operators: To accommodate the return and demand for travel, establishing a thoughtful guest health and safety plan is a given, but adapting your products by offering private group alternatives will be a crucial part of rebuilding travel confidence.

 Private tours feature for tour and transport operators

Here are some of the areas where Private Tours shines:

  • Capacity and Inventory Management: With the NEW Private Tour feature, manage your capacity by assigning a maximum of a single group booking to limit interactions and contact. The Private Tour feature also takes care of the heavy lifting by helping you share resources, address inventory and availability challenges and minimize manual workflows.
  • Distribution: Just like your regular offerings, your private tours are resellable through OTAs and Zaui Connect.
  • Upsell Opportunities: To maximize visibility and awareness, private tour experiences can also be displayed alongside your regular offerings, and easily bookable at an additional fee of your choosing. 
  • The Charter Experience:  For tour companies who are required to limit groups to a single household (equipment with confined space such as helicopters, buses etc.) the process for single group bookings made on this is automatically marked private.

And finally for guests: The feature not only provides operators with the ease of offering private experiences but gives guests the peace of mind and confidence to book, knowing they can safely enjoy their experience with close ones.

“As the pandemic’s impact on the travel industry continues, it was clear that our customers needed some extra support when it came to offering safe, private experiences for their guests. We built the Private Tours feature for operators to make reserving and managing private tours easy, and for guests to be able to book with confidence within their bubble” – Brittany Precious, Product Manager, Zaui Software.

💫 Opening Up Future Opportunities for Winter 2021 and Beyond!

And in the far-off COVID-free future, the Private Tour feature opens up a world of possibilities when it comes to celebrating special occasions and small group outings this coming winter (for folks in the Northern Hemisphere ❄️ )—whether it be family vacations, engagements, stag parties, corporate outings, ski and sledding tours and more. There’re a lot more opportunities Private Tours is capable of unlocking!

Start Taking Advantage of Private Tours

Zaui Customers, learn more about Private Tours or other C-19 features within Zaui you can take advantage of during these changing times. Connect with our Customer Success team today.

Not a Zaui customer yet? Book a demo with our Zaui Experts to discuss how our features can help you survive and thrive in the pandemic and beyond.

About Zaui Software

Headquartered in Vancouver, Canada – Zaui is an independently owned, enterprise-grade reservation technology platform, powering tours and activities worldwide.

For over two decades, Zaui’s online tours and activities reservation management system has helped operators drive their business forward – growing bookings, simplifying manual operations and connecting their business to more guests, community partners and online marketplaces. 

Behind the cutting-edge technology is a mighty group of talented, collaborative Zauians, united by a shared vision of shaping best-in-class booking platforms that stand the test of time. To learn more visit or book a demo here.

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