The Most Wonderful Time of the Year (Is Over)
That means it’s back to work at Zaui. We hope you had an enjoyable (and successful!) holiday season and also had some time to relax and sip Lagavulin by the fire.
2018 has been quite a momentous year at Zaui with our team growing to over 20 talented developers, designers and customer service specialists. And as the page turns to 2019, we are more determined than ever to make Zaui the most powerful tool in tours, activities and transportation.
Zaui’s Top Hits
So let’s put the high beams on 2018’s achievements and also reveal how Zaui will be supercharging your system in 2019. We’ll make this bite-sized, as we know it’s time to get back to work and start crushing your 2019 goals!
This year, the Core platform received a major facelift in user experience on the front and back ends. We also added a bucket load of powerful new features like Zaui Insights, major improvements to our marketing tools and loads of goodies added to the Core, POS/Mobile and Distribution elements of the platform.
Zaui Core
What happened in 2018
- A brand new back office interface (an endless pursuit)
- Email notifications
Email/SMS from your desktop and manifests
Invoice notifications to pay online
Online portal specific notifications
Zaui Insights
- Smart and quick-loading visualization of your most important business KPI’s
- Identify trends and patterns in your data
- Forecast intelligent future business levels
- Track KPI’s, Revenue, Bookings, and Customers over different time periods
More Core Features
- Charter tool improvements (even more to come)
- Self-serve add-ons and integrations
- Reports downloadable in .csv format
- Display ‘Sold Out’ Activities Online
- Collect Deposits Online
- Improved GROUP booking workflow
- Activity Builder Improvements
- Dates on pricing options
- Routific integration
What is coming in 2019
Major Advancements for Transportation
- Booking workflow improvements for the back office
- Redesign and optimization for online bookings
- Customer login to edit and manage bookings
- Seasonal pickup and drop off locations
POS/Mobile
What happened in 2018
- Android Mobile
- Barcode scanner integration
- Driver-specific manifests
- Filtered list of the activities drivers or guides are assigned
- Products now displayed on guest itineraries
- Quick Swipe/Pull to refresh manifest and booking list
What is coming in 2019
- Chip and Pin reader
Distribution (Helping You Sell More)
What happened in 2018
Zaui Connect Improvements
- Manifest Sharing Option
- Local partner connections – Harbour Air
- New OTA connections in localized markets
- ZAUI I/O – Dynamic pricing and real-time inventory
What is coming in 2019
- Google Reserve – Book through your Google business listing (This will be huge!)
Your Success is our Success
We witnessed major success and growth from so many of our customers in 2018. We even had the privilege to sit down with a few of you and share some of the secret sauce that makes a truly remarkable tourism company. Here are a few of our favourite customer success stories from the last year:
Galveston Express: Mission Critical | The Gap in Galveston
The Hairy Coo: A Different Breed of Tourism | The Hairy Coo (Startup Success Story)
Landsea Tours and Adventures: Connecting Family, Tourism & Technology
THANK YOU!
From all of us at Zaui Software, we want to thank you for an amazing year! It is the greatest privilege of all to work with such passionate companies focused on providing the most amazing guest experiences at the very top of the tourism industry. We look forward to helping you grow your business in 2019!
Start 2019 with a bang! Unlock your booking potential.
