2015’s double-whammy could spell banner year for Canadian tourism operators

Banner year for Canadian tourismWith the loonie falling at an alarming rate (78 cents to the US dollar at time of writing), plus record low gas prices, Canadian tourism operators ought  to see a strong rise in business this year.

Not only will the high US dollar be encouraging Canadian travellers to stay in-country, but suddenly US travellers have 20% more buying power in their pockets, making Canada much better value as a travel destination.

Statistics Canada has shown a clear correlation between the exchange rate and the number of visitors to Canada from the United States, and this  effect is already being seen: the latest Canadian Border Services Agency statistics show the number of Americans crossing into BC last month was significantly higher than in previous years.

The expectation is that lower gas prices will encourage Canadians to make more domestic car trips, and as they happen to be Canada’s largest tourism source, tourism operators should be anticipating stronger demand in 2015 than seen in previous years.

The challenge for the Canadian tourism industry is to effectively spread the word to US consumers. While Americans living in border-states are generally aware of the exchange rate, people further south are less aware of these fluctuations and how they can work to their advantage. In fact, savvy business such as Whistler Blackcomb have already developed marketing initiatives for San Francisco and Los Angeles to take advantage of the stronger American dollar.

Along with key messaging around the uniqueness of the experiences they provide, the tourism industry needs to emphasise the fact that Canada is on sale this year.

New iOS APP Released

 

 

Zaui Mobile Now Here

Take Bookings Anywhere

 

Your activities are not based in an office so why should you be?

Sales at your fingertips with the updated Zaui Mobile iOS App

 

Available for iPhone 6, 6 Plus, 5, 5s, 4, 4s, iPad Mini, iPad Air

Works with iOS 8, iOS 7

Key Features:

Login

  • Connect to multiple Zaui installations

  • Saves login information for quick login

Settings Tab

  • One-click support help: phone, email, zendesk ticketing system

  • Logout

  • Select bluetooth printer

 

Orders Tab

  • Create a new order, select a previous order, delete a previous order

  • View activities/products categories, view activity/product details

  • Add activities/products to your order

  • View your order, sub-total, taxes

  • Delete single item from your order, clear all items in your order

  • Add secure notes to your order

  • Add Customer details/autofill details to John Doe

  • Payment methods: Cash, Override Pay Later, Credit Card, Voucher

  • 3 ways to use Credit Card method: fill in details manually, scan credit card using secure PayPal scanner, or swipe credit card using iMag Pro Credit Card swiper

  • Print out receipt of successful booking

 

Manifest Tab

  • View Entire Day Manifest

  • Select date by using quick date select or calendar date select

  • View all activities and bookings for specified date

  • Visual booking details: customer last name, booking number, pickup location, paid or not paid, checked in or not checked in

  • Guest itinerary details: name, mobile number, email, outstanding balance, etc.

  • Guest itinerary check-in/uncheck-in: check in by simply tapping the activity

  • Manifest Quick Check-In: quickly scan multiple receipt QR Codes to check in passengers. Visual alert popups will tell you if it is a successful check in or display a warning message. Warnings include either activity date mismatch (today’s activity date does not match the customer’s activity date), or unchecked-in warning (the activity had already been checked in. )

 

Bookings Tab

  • View 100 most recent bookings made (both in system and in app)

  • Search booking by Last Name, Booking ID, or Mobile Number

  • Bookings QR Code Scan: scan a receipt QR Code to bring up the booking details (this does not check the customer in – it is purely to view the details of the booking. You may check a customer in from the view it brings up, or check them in using Manifest Quick Check-In)

  • View booking and reservation details

What are the benefits?

  • Easy user interface
  • Faster checkouts
  • Real time connection
  • Reduced time in front line training
  • Full e-commerce flexibility  Process sales anywhere
  • Continuous Zaui back office support

How Do I Get It?

If you are interested in getting more information about the Zaui Mobile App or require assistance, please contact Support at Zaui Software support@zaui.com.

Zaui Connect 2014

Zaui Connect Conference

We are pleased to invite you to the inaugural Zaui Connect conference in beautiful Vancouver, British Columbia Sept. 22-23, 2014. Register now for this exciting opportunity that will help you to build the connections necessary to help your business grow!

Vancouver Zaui Connect Conference

Zaui Connect 2014

Zaui Connect 2014 will be a can’t miss event for all those looking to build meaningful professional connections within the tourism industry. Please explore our site for more information on this event, the host city of Vancouver

Register to Zaui Connect Conference

New Rental Activity Software Released!

CONTACT

 media@zaui.com

Phone: +1-604-566-9284

 March 18, 2014

FOR IMMEDIATE RELEASE

Vancouver, BC (March  18, 2014) – Zaui Software Ltd., leaders in web based reservation management software, announced today the launch of a new feature for equipment rental operators. The rental feature comes as part of Zaui’s comprehensive, all-in-one software providing web and mobile e-commerce solutions to tour, activity, rental and airport shuttle operators.

“We are very excited with this new feature and design which is set to target online reservations for rental activity providers”, says Kory Fawcett, chief software architect at Zaui Software.  “Easy equipment rental management will become the next leading feature to fill a void in the marketplace that no other tourism software provider is currently offering.”

Rentals in our system will support a broad range of rental options, from simply single day  to long term multi-day, week or month rentals.  The flexibility in the design allows any type of rental activity to be configured and managed. Inventory, pricing, reseller channel management and in depth business analytics provide rental operations a unique set of tools to grow their business.

With the rise in mobile usage in the trip planning and purchasing process, Zaui’s new feature adds rentals to the mix of products its customers can offer when connecting with mobile travellers in their destination. As part of an online strategy to provide live inventory at the time of booking, rental operators can engage their customers before arriving or once they reach their destination.

 “We’re so excited to be the first software company working in this space. This has the potential for a big impact in the local discovery marketplace, and will revolutionize the way rental activity providers have been able to manage their day to day business to date” says Mr. Fawcett.

About Zaui Software

Zaui Software is a comprehensive web-based, real time activity and tour management system designed specifically for the tourism industry.  Customers use Zaui to run all aspects of their business processes, manage their information and be more productive while in their offices, or on the go without having to worry about expensive or outdated hardware or software.  Founded in 1999 Zaui Software is a leading software innovator operating exclusively in the tourism industry with software installs around the world.  Zaui Software Ltd. can be found on the web at www.zaui.com.

Media Contact

media@zaui.com

+1-778-785-4587

Redesigned web based engine for transportation schedule services.

CONTACT

media@zaui.com
Phone: +1-604-566-9284

August 2, 2013

FOR IMMEDIATE RELEASE

VANCOUVER, BC (August 2, 2013) – Zaui Software Ltd. leaders in web based transportation, shuttle and tour management software, announces the launch of their redesigned web based engine for transportation schedule services.

The new design in transportation booking adds rich new features to an already extremely successful engine. The core focus in this design was to expand the existing workflow of the engine, adapt best practices from airline engines, combined with a primary focus on content visibility, increase of e-commerce conversions and retention rates.

Key changes to this new website booking engine include a complete redesign of the input fields which translates into a faster page load rate and better client retention. According to GlobalDots.com “The majority of Americans are said to wait in line (in a real shop) for no longer than 15 minutes. However, on the web, 1 out of 4 customers will abandon a webpage that takes more than 4 seconds to load “ (How Website Speeds Affect Conversion Rates – December, 14 2012).

Another key new feature is the inclusion of a weekly calendar view similar to those found on airline reservation platforms. The new calendar view allows the user to navigate and search for available departures on a daily and/or weekly basis thus presenting them with enhance choices to complete their purchasing decision.

Kory Fawcett, chief software architect at Zaui Software says “We focus solely on bringing our existing engine inline with the paradigms of how airline content is purchased online.  This includes, not only, how the content is delivered and displayed for the customer, but making the purchase process as simply and quick as possible, in an increasingly complex sector of tourism.”  Mr. Fawcett continues, “We believe this is the most sophisticated web-based engine currently solely targeting scheduled ground transportation companies, anywhere in the world.”

About Zaui Software

Zaui Software is a comprehensive web-based, real time activity and tour management system designed specifically for the tourism industry.  Customers use Zaui to run all aspects of their business processes, manage their information and be more productive while in their offices, or on the go without having to worry about expensive or outdated hardware or software.  Founded in 1999, Zaui Software is a leading software innovator operating exclusively in the tourism industry with software installs around the world.  Zaui Software Ltd. can be found on the web at www.zaui.com.

Media Contact

media@zaui.com
+1-604-566-9284