Online Activity, Shuttle & Tour Management Systems

Zaui’s flexible online tour reservation system and airport shuttle software deliver advanced website and call center booking functionality. This powerful tour management software provides cost-effective solutions for activity providers, shuttle transportation companies, tour operators and businesses in the experience industry.

Log into Zaui through your web browser and you’ll discover a fully integrated activity reservation system. It allows activity and shuttle operators to create, book, manage, integrate and distribute multiple travel product inventory and rates from a single back office solution. The web-based tour reservation software features a full customer management system (CRM), detailed financial and sales reporting, and a shopping cart to capture revenue from your website and manage your business more efficiently.


Features and Modules

User and Access Control Management

  • User access control
  • User system usage and audit trail reporting
  • Role and permission based access control

Tour and Activity Management

  • Real time inventory management across all sales channels
  • Full content management of activities
  • Multiple pricing levels and pricing models
  • Set custom taxation or activity specific surcharges
  • Real time seat availability
  • Seasonal pricing
  • Activity categorizing and grouping
  • Activity specific reporting
  • Publish single activities or groups to online sales channels
  • Management of cancellations and bulk cancellations
  • Various activities/event types for business specific rules
  • Ability to set custom activity restrictions and policies
  • Activity specific commissions
  • Define activity specific pickup or drop off locations
  • Manage your activities and tours in multiple online sales portals and channels
  • Create and sell third party activities and track revenues

Product Merchandising

  • Real time merchandise inventory
  • Content management for products
  • Merchandise specific reporting
  • Set custom taxation and merchandise specific surcharges
  • Merchandise categorization and grouping
  • Publish single merchandise or groups to online sales channels

Packaging Module

  • Dynamic packaging system allows you to repackage your activities and products as well as third party activities
  • Real time inventory tracking and control with packages
  • Seasonal pricing
  • Component based revenue definition and commissioning

Online Bookings Engine

  • Fully integrated “front office” booking engine
  • Feature rich booking engine is 100% re-brand-able to match your current website “look and feel”
  • Booking engine runs from within your own domain name giving 100% brand and credibility
  • Affiliate login
  • Shopping cart system allows multiple purchases
  • Automatic Google Analytics tracking
  • Automatic Google E-commerce tracking
  • Specific online booking functionality to match your specific business needs
  • Auto email notifications sent to customers in real time

Online Promotional Codes

  • Manage online promo code programs
  • Sophisticated rules to control promo codes
  • Track promo code performance
  • Reporting on promo codes, tracked against activities or merchandise and customer

Multiple Portal Online Booking Engine

  • Manage your own online booking engines
  • Create and brand your own custom booking engines for groups, privates, events, and conferences
  • Sophisticated rules control how the booking engine works, when it’s valid, and what can be sold through it

Zaui Dashboard Overview

  • Customizable dashboard
  • Manage your entire business from a single dashboard
  • Daily, weekly, and monthly company data visually aggregated into single dashboard
  • Real time historical aggregation of numbers for quick comparison

Currency and Taxation

  • Multiple taxation system and configuration
  • Surcharge management (EFTPOS, Credit Card, Levies and more)
  • Activity or merchandise specific taxation or surcharge rules

CRM – Customer Relation Management

  • Customer data management
  • Customer purchase profiling and reporting
  • Outside sales agent management and reporting
  • Customer look-up, purchase profiles, demographic data and tracking

Gift Certificate Management

  • Fully integrated gift certificate control and management
  • Track revenues on gift certificate programs
  • Specific reports on gift certificates redeemed and un-redeemed

Integrated Credit Card Payments

  • Automatic credit card payment with all major payment gateways

Staff and Resource Scheduling

  • Staff scheduling on activities
  • Vehicle Fleet management
  • Vehicle/driver/guide assignments and management
  • Optional vehicle seat assignment for guests
  • Automatic vehicle manifest assignment and production

Reporting

  • Auditing
  • Reservations Information
  • Customer Data
  • Company and Financials
  • Revenues
  • Earned/Unearned Revenues
  • Commissions
  • Invoices
  • Demographic Reporting
  • Transactions
  • Online Promotional Codes
  • Online Sales Channels
  • Gift Certificates
  • Operations Specific Reporting
  • Forecast Reporting
  • Online Analytics Reporting
  • Activity Specific Reporting
  • Merchandise Specific Reporting
  • Package Specific Reporting
  • Taxation Reporting

Because it is web-based, Zaui Software can be accessed anywhere, at anytime.

If you are interested in more information about how Zaui can be used to streamline your business, make a request to see a demo of the system.