Archive for August, 2010

Zaui Crosstalk

Zaui Crosstalk, our intern code name for this project, was up to just recently still considered a “clandestine” Zaui project.

In short, this new feature, when available in fourth quarter 2010, will allow Zaui users the ability for Zaui to Zaui automated integration.  If you have industry partners whom either are resellers of your product, or perhaps you sell each others (or repackages those), this feature will the ability to both remotely poll inventory, created bookings, remote bookings, and automated invoices, and invoice tracking.  All in real-time.

This integration for franchises, organization, or individual operators, will further extend their ability to efficiently and easily grow existing revenue streams, and build new ones, in a streamlined, automated process in your existing Zaui system.

Your Zaui Team

Merchandise Products / Desktop / Browsing

You might have noticed, that as you accumulated many merchandise products in your system, the desktop “Products” panel would become increasingly cluttered.  In turn, this then lead to a increase in load time on the desktop, and made finding a particular product more difficult.

As a result, we have made the following change:

  • The desktop “Products” panel now will only show you the top 30 products sold in your system.  We thought this would make the best sense, since the likelihood that the product your looking for, would be in this list.
  • By limiting this to the top 30, we effectively are increasing the load time on the desktop in 2 ways:  decreasing processing on the server, and decreasing the data being sent back to your browser
  • Third, we have added a new “Browse All Products”.  This will allow you to browse through all products and product categories you have in your system, if the particular item is not in your top 30.  This module is removed from the desktop and devoted entirely for just this purpose.  Once the product is found, simple click and add it to your cart.

We hope this makes things a bit more manageable for those Zaui clients who have 100′s or 1000′s of products.

Your Zaui Team

Change history and auditing, anyone?

We’re often asked about the changes that have been applied to a particular activity, or employee in the system, and of course, all this information is tracked and audited for us automatically.  So, we thought it would be great to built this into every single module we have in the system — giving you the power to view the change history for any item in the system yourselves.

As a result, you will now find in each module, next to the “Save”, “Cancel”, buttons a new  “View Change History” button.  This will report all the known audit details for that particular record in the system, opening up out internal Fine Grain Audit Trail (FGAT) that we use often to determine configuration items within your systems.

About the FGAT

  • the audit trail is an automatic feature within Zaui for you.
  • all field changes are automatically logged for you
  • all audit trail items are automatically purged from the system after 4 months
  • audit details include:  field name, old value, new value, who changed it, when they changed it.
  • brief list of audited modules:
    • account groups
    • account industries
    • account types
    • accounts
    • booking questions
    • client database
    • commissions codes
    • contacts
    • countries
    • cities
    • towns
    • discounts
    • discount reasons
    • hotels
    • packages
    • package categories
    • pickups
    • pickup location groups / zones
    • price codes
    • products and merchandise
    • product categories
    • system settings
    • taxation settings
    • activities cancellations
    • activity categories
    • activities
    • activity lunches
    • activity reviews – client reviews
    • employee records
    • wait list items
    • internet booking management settings
    • credit card management settings
    • activity notes and restrictions
    • contacts
    • Zaui API settings
    • airlines

Just to name a few.

Many of you already receive on a daily basis the general audit report for the entire system in the morning.

NOTE:  Sorry, this powerful feature is only available for admins.

Your keen Zaui Staff

Month to date – Historical Overview (Desktop)

We have now added a month to date (MTD) calculated value to the desktop historical overview (admin only).  This value will now tell you in real time, for the current month, what your total number of guests are.

About the Historical Overview

Here are some brief notes about the historical overview, which you might not be aware of:

  • the values are pre-cached for 2 mins.  This means that the data here is only updated after 2 mins in the system
  • the numbers shown are for all passenger types that you have configured in your system
  • the historical overview only compiles data for the current date, regardless of dates that you have selected from the desktop
  • clicking on the graphical icon will show your numbers in graphical bar graphs

Your Zaui Team

Zaui’s online tour reservation software powers cost savings and creates new revenue streams for activity providers and shuttle operators. Gain the competitive edge in your industry by leveraging modern technology in a powerful web-based activity, tour and shuttle reservation software.

The Zaui Tour Management System provides a single source from which to:

1. Manage trip pricing
2. Control inventory
3. Empower your call reservation center
4. Turn your website into a 24/7/365 sales machine
5. Capture valuable customer marketing data
6. Assign staff, vehicles and equipment
7. Create packages to up-sell customers
8. Reconcile daily sales, earned & unearned revenues
9. Manage agents & wholesalers and automate their bookings
10. Make better business decisions with powerful reporting.

Online tour reservation software enables owners and managers to run their businesses more efficiently and with less cost – from anywhere, anytime. The power of Zaui’s hosted, web-based activity tour software allows you to eliminate expensive server, network and technology administration expenses.
Increase profits and reach more customers with a web-based tour reservation system.

Zaui Software’s online booking, customer and inventory management software will help you grow and operate more profitably. You’ll also reach more customers by broadening your distribution options through third party resellers.

Using Zaui’s activity software technology will power your company’s growth, streamline operations and increase revenues. Plus, multi-point pricing functionality provides a comprehensive point-to-point transportation and airport shuttle software solution.
Zaui’s Online Tour Reservation Software is designed for:

* Tour Operators
* Activity Providers
* Adventure Companies
* Charter Bus Companies
* Transportation Operators
* Airport Shuttle Providers

Examples of Zaui in use:

* Whitewater Rafting Operators
* Sightseeing Tour Companies
* Airport Shuttle Services
* Whale Watching Tours
* Bungy Jumping Operations
* Zipline or Canopy Adventure Tours
* Hiking Tours
* Zodiac and Sea Safari Tours
* Scheduled Transportation Service
* Heli Ski Tours
* Cat Skiing Tours

Zaui Shuttle and Activity Software – Grow Revenues. Reduce Costs.